β Heads up! This article is only intended for Advanced Program Managers.
Streamline volunteer check-in by launching the Check-in Kiosk from your Advanced Program Manager dashboard! Once it's launched, your volunteers can select their scheduled shifts to check in for, respond to shifts and check in, or create an account and check in.
Getting Started
You can easily streamline volunteer check-in and check-out with the Check-in Kiosk 2.0. To get started:
1. Log into your Advanced Program Manager account.
2. Select Check-in Kiosk from the top menu bar.
3. Select the Program you wish to display Opportunities in the kiosk for with the Show Opportunities from dropdown.
If you manage multiple Programs and want to display Opportunities from all of them, click All Programs.
4. Click Build Kiosk.
5. Click Log Out & Launch Kiosk. You can also click Copy Kiosk Launch Link to share with others so they can launch the kiosk from their device(s). We recommend only sharing this with other Advanced Program Managers or trusted individuals.
Launching the kiosk logs you out of your account.
Volunteer Perspective
Once the kiosk is launched, volunteers can check in for their scheduled shifts or sign up for available shifts directly through the kiosk.
The kiosk only displays shifts for that day.
Volunteers Who Responded to an Opportunity Shift
If the volunteers have already responded, their names appear in a list when the Opportunity shift is selected in the kiosk. Volunteers must select This is me by their name to check in.
Volunteers Who Haven't Responded to an Opportunity Shift
If the volunteers haven't responded, they can when they check in.
1. Volunteers select the Opportunity from the list in the kiosk.
2. Click Sign up.
3. Enter a valid email address.
4. Click Sign up.
If the volunteer has a registered account on the site, their name will appear, and they can click This is me to confirm.
If the volunteer doesn't have a registered account on the site, they can enter their First and Last name and click Create account to create one.
5. Once they confirm their account or create one, they can click This is me > Check in now to finish.
How Volunteers Check Out
Checking out is as simple as checking in.
1. Volunteers select the Opportunity from the list in the kiosk.
2. They click Check out by their name.
3. The click Check out now to finish. Their hours are automatically recorded after they click Check out now.
FAQ
Here are some commonly asked questions and answers about the kiosk:
Why don't I see my Opportunities in the kiosk?
There are a couple of reasons why the kiosk might not display your Opportunities:
The kiosk only displays Opportunities for the day it is launched.
The kiosk only displays the Opportunities from the Programs selected when the kiosk is launched.
Opportunities with the Flexible or Is Ongoing duration types will appear each time the kiosk is launched.