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Launching the Check-in Kiosk: Program Manager

How Program Managers launch and manage the Check-in Kiosk

Brittany Crow avatar
Written by Brittany Crow
Updated over 2 months ago

❖ Heads up! This article is intended for Program Managers—a role available only on Amplify sites. You may also see this role as Advanced Program Manager; both terms refer to the same user type.

By the end of this article, you’ll be able to:

  • Launch the Check-in Kiosk from your Program Manager dashboard

  • Share the kiosk launch link safely with others

  • Understand how volunteers check in and out on site

🎥 Video Resources

Getting Started

  1. Log in to your Program Manager account.

  2. From the top menu bar, select Check-in Kiosk.

  3. Use the Show Opportunities From dropdown to choose which Program(s) to display.

    • To show all Opportunities, select All Programs.

  4. Click Build Kiosk.

  5. Click Log Out & Launch Kiosk.

    • You can also click Copy Kiosk Launch Link to share it with another trusted Program Manager or authorized user.

    • Launching the kiosk will log you out of your account.

❗The Kiosk Launch Link expires daily. Generate a new link each day you need to share it.

Volunteer Perspective

Once the kiosk is launched, volunteers can check in for their scheduled shifts or sign up for available shifts directly through the kiosk.

The kiosk only displays shifts for that day.

Volunteers Who Responded to an Opportunity Shift

If a volunteer has already responded, their name appears in the list when the Opportunity is selected. They must click This is me next to their name to check in.

Volunteers Who Haven't Responded to an Opportunity Shift

If the volunteers haven't responded, they can when they check in.

  1. Select the Opportunity from the kiosk list.

  2. Click Sign up.

  3. Enter a valid email address and click Sign up again.

  4. If the volunteer already has an account, their name will appear—click This is me to confirm.

  5. If they don’t have an account, enter First and Last name and click Create account.

  6. Once confirmed or created, click This is me > Check in now to finish.

How Volunteers Check Out

  1. Select the Opportunity from the kiosk list.

  2. Click Check out next to their name.

  3. Click Check out now to finish. Their hours are automatically recorded after checkout.

FAQ

Here are some commonly asked questions and answers about the kiosk:

Q. Why don't I see my Opportunities in the kiosk?

A. There are a couple of reasons why the kiosk might not display your Opportunities:

  • The kiosk only displays Opportunities for the day it is launched.

  • The kiosk only displays the Opportunities from the Programs selected when the kiosk is launched.

Opportunities with the Flexible or Is Ongoing duration types will appear each time the kiosk is launched.

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