❖ Heads up! This article is intended for Program Managers—a role available only on Amplify sites. You may also see this role referred to as Advanced Program Manager; both terms refer to the same user type.
By the end of this article, you will be able to:
Add hours for volunteers
Add default hours in bulk
Add anonymous hours
Review possible duplicate entries
Overview
While volunteers are encouraged to log their own hours, you may occasionally need to submit hours on their behalf. You can add, review, edit, approve, or decline hours from the Hours area of your dashboard.
Adding Hours for Volunteers
To log hours for a volunteer:
Go to Volunteerism > Hours.
Click Add An Hour Entry.
Type the user's name in the User Lookup field and select their name from the dropdown.
Type the Opportunity Response in the Opportunity Response Lookup field.
Complete the required fields on the Hour Detail form and any other necessary fields, then click Submit Hour Entry.
Duplicate Hours Check
If hours have already been submitted for an Opportunity, a pop-up will appear prompting you to review possible duplicate hours—this helps keep your data accurate!
Select Yes to confirm the hours.
Select No to cancel.
You can hide the pop-up by checking the box to hide it for 24 hours.
Adding Hours in Bulk
You can add default hours in bulk to volunteer Opportunity responses.
Default hours are based on the number of hours listed in the Opportunity’s Hours field or the Edit Shifts tab. For example, if the shift is 2 hours long, the default hours will be 2.
Go to Volunteerism > Responses.
Select the checkboxes next to the ID column for the volunteer responses where you want to apply default hours.
Click +Add Default Hours.
Hide Responses with Hours
You can hide the responses that already have hours submitted. This is great for seeing who didn't attend, or who attended but forgot to log hours.
Toggle the button beside Hide Responses That Have Hours to On.
Check the top box beside ID to select all.
Adding Anonymous Hours
To track hours for a volunteer who doesn’t have an account on the site:
Go to Volunteerism > Opportunities.
Select the Opportunity Title you want to add anonymous hours to.
Scroll until you see Volunteer Hours.
Click Add Anonymous Hours.
Complete the Add Hours form and click Add Hours to finish!