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How to View Sent Emails

Learn how Shift Site Admins can view their sent emails

Written by Brittany Crow
Updated over 3 weeks ago

❖ Heads up! This article is only intended for Shift Site Admins.

By the end of this article, you'll be able to:

  • Access sent emails

  • Review email details and activity

  • Understand email statuses

Overview

You can review emails sent from your site, including email blasts and automated notifications, in the Communication area. This helps you track delivery, engagement, and overall communication activity.

Reviewing Sent Emails

To review a list of sent emails from you, other admins, or the site, go to Communication > Sent emails.

Here, you can see the subject of the email, when it was sent, who sent it, the recipient, and its status.

Email Statuses

Status

Description

Clicked

This means the member clicked on a link in the sent email.

Delivered

This means the email was delivered to a verified email address.

Opened

This means the member opened the email.

Sent

This means the email was sent.

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