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Events: Program Managers

Information about Events for Program Managers

Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is intended for Program Managers—a role available only on Amplify sites. You may also see this role referred to as Advanced Program Manager; both terms refer to the same user type.

By the end of this article, you will be able to:

  • Understand the difference between Events and volunteer Opportunities

  • Create and manage Events

  • Export RSVP and Events data

  • Share Event links and email RSVP’d users

Events vs. Volunteer Opportunities

An Event is an invitation for individuals to engage with your Program as members of your community—not necessarily as volunteers.

Events may include:

  • Celebrations

  • Award ceremonies

  • Open houses

  • Community engagement activities

Events are typically open to volunteers, staff, and community members.

A Volunteer Opportunity is a specific role or task that individuals sign up for and contribute to. Volunteers log service hours for Opportunities—not for Events.

Availability: The Events feature may not be available on all sites.

Create an Event

  1. Go to Volunteerism > Events.

  2. Click Add New Event.

  3. Fill out the Create Event form.

  4. Click Create Event.

Fields on the Form

Field

Description

Status

  • Active: Event is visible after creation

  • Pending: Event is saved but not visible

Title

Enter the name of your Event.

Enable RSVPs

  • Toggle On to allow RSVPs and set a capacity limit.

  • Enter 0 for unlimited capacity.

  • Toggle Off to disable RSVPs.

Description

Use the text editor to add details, images, or links.

All Day Event

  • Toggle the button beside All Day Event to On if it is an all-day event; otherwise, toggle it Off.

  • Toggling this On removes the End Date/Time field.

Start Date/Time and End Date/Time

Select when the Event begins and ends.

Location

Zip Code and Country are required.

Tags

Add tags to improve searchability.

Comments (Optional)

Internal notes visible to Program Managers or Site Managers.

Edit an Event

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Make your changes.

  4. Click Update Event.

Best Practice: Avoid editing expired Events, especially if RSVPs were enabled.
Changing the date or time may result in inaccurate RSVP reporting. Instead, clone the Event.

Clone an Event

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Scroll to the bottom of the Update Event page.

  4. Click Clone Event and confirm.

  5. Update the copied form as needed.

    • The title copies over from the original event with (copy) at the end. Be sure to update this for the new event.

  6. Click Create Event.

Deactivate an Event

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Scroll to the bottom of the Update Event page.

  4. Click Deactivate Event and confirm.

Deactivating an Event does not permanently delete it. You can reactivate it later.

Export Events Data

  1. Go to Volunteerism > Events.

  2. Click Export Events.

Your export downloads as a CSV file.

Export RSVP Data

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Scroll to the RSVPs section.

  4. Click Export RSVPs.

Your export downloads as a CSV file.

Share an Event Link

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Copy the Event Link from the top right corner of the page.

You can share this link with anyone interested in attending. Events also have a share link on their profile page that you, program managers, and volunteers can access and share!

Email RSVP’d Users

  1. Go to Volunteerism > Events.

  2. Select the Event Title.

  3. Scroll to the Event RSVPs section.

  4. Click Email RSVPs.

You are redirected to the Email Blast area to draft your message.

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