❖ Heads up! This article is only intended for Agency Managers.
Now that you've been assigned as an Agency Manager or had your agency request approved on a volunteer site, you may be wondering where to get started! Check out this video Agency Manager Training 2024 to get started:
Live Training
We offer live training through a Zoom webinar. In this training, we cover the basics of getting started as an agency manager as well as offer some tips and hints so that your agency is set up for success. You will be muted during the webinar, but if you have any questions, you're encouraged to pop them into the chatbox.
This training occurs on the first and third Mondays of the month from 2 pm - 3 pm EST.
Except on holidays, as our offices are closed on holidays.
Register for an upcoming live webinar now!
Additional Training
Do you have questions about the site? Want to learn more about your role as an agency manager? Your best and first point of contact is always the site manager. The site manager reaches out to us with any technical issues, but nobody understands the site better than your site manager. They set up how a site functions and looks, and are in charge of what features and tools they want enabled on the site. They are your best bet for being directed to the resources you need to be successful.