❖ Heads up! This article is only intended for Advanced Program Managers. Advanced Program Managers are only available on Amplify sites. Please note, you may see or hear Advanced Program Managers referred to as Program Managers. This is the same user role type.
Volunteers in your Programs can opt out of email blasts, automated notifications, or both! You can also opt in or out of notifications right from the Edit Profile area of the site.
Effective communication is vital in ensuring smooth volunteer coordination. By customizing these settings, users can ensure they only receive the communications that are most relevant to them.
ℹ️ So you know: Some sites use language overrides. This means you might see Need in place of Opportunity or Program in place of Agency. Only Site Managers can request language overrides for a site.
Getting Started
You or your volunteers can update your communication preferences anytime. To get started:
1. Click your profile image or initials from the top menu bar.
2. Select Edit Profile.
3. Scroll to the Data and Communication Settings section and click Manage My Preferences.
4. Enable or disable the communications you want to receive.
Want to turn off Volunteer Notifications? Toggle the button beside it to Off.
Want to select which Volunteer Notifications you receive? Check or uncheck your preferences!
Volunteers can also fine-tune their notification settings to control which updates and reminders they receive, based on their roles or events. This way, essential alerts are never missed while minimizing unnecessary alerts.
5. Click Save My Preferences when you're done!
Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications. Clicking this means that volunteers won't receive important reminders about Opportunities they've signed up for.
How to Re-enable Notifications
If you previously opted out of notifications but would like to start receiving them again, follow these steps:
Access Your Profile: Log in and navigate to your profile settings.
Email Preferences Settings: Scroll to the "Data and Communication Settings" section.
Choose Notifications: Re-enable the notifications you wish to receive by selecting the corresponding options.
Make sure to save your changes. If notifications do not resume, contact support for assistance.
Preferences Explained
Here are the available preferences and what they include:
Title | Description |
Account Management | These are important notifications about your volunteer account and activity. |
Confirmations and Reminders | These are reminders and confirmations about the volunteer Opportunities you've signed up for! |
Email Blasts | Email Blasts are customized emails sent by volunteer leaders from the organization you have registered with. These are not automated notifications that are system-generated. |
News and Recommendations | These are recommendations for volunteer Opportunities based on your personal preferences. |
Schedule Updates | These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams! |
Agency Manager - Activity
Here are the Activity notifications that are sent to you when certain actions trigger them:
Title | Description |
Notification of Need Response | This is sent when a volunteer responds to one of your Program's Opportunities. |
Notification of Unregistered Volunteer | This is sent when a volunteer unregisters from one of your Program's Opportunities. |
Agency Need Denied | This is sent when a Site Manager denies a submitted Opportunity for a Program. |
Agency Manager - Tasks
Here are the Task notifications that are sent to you when certain actions trigger them:
Title | Description |
Pending Hours Notification for Agency | This is sent when you have pending volunteer hours for review. |
Agency Manager's Weekly Digest | This is a weekly digest containing updates about your Opportunities and pending items. |
Agency Incomplete Notification | This is sent when you haven't completed your Program's basic profile. |
Agency Manager - Updates
Here are the Updates notifications that are sent to you when certain actions trigger them:
Title | Description |
Registration Closed Message | This is sent the day that a need's registration closes. |
Agency Need Happens On Notification | This is sent seven days before and one day before a need is scheduled to occur. |
Agency Need Expiration Notification | This is sent seven days before and one day before an Opportunity expires. |