❖ Heads up! This article is only intended for Advanced Program Managers. Advanced Program Managers are only available on Amplify sites.

Volunteers in your Programs can opt out of email blasts, automated notifications, or both! You can also opt-in or out of notifications right from the Edit Profile area of the site.

ℹ️ So you know: Some sites use language overrides. This means you might see Need in place of Opportunity or Program in place of Agency. Only Site Managers can request language overrides for a site.

Getting Started

You or your volunteers can update your communication preferences anytime. To get started:

1. Click your profile image or initials from the top menu bar.

2. Select Edit Profile.

3. Scroll to the Data and Communication Settings section and click Manage My Preferences.

4. Enable or disable the communications you want to receive.

Want to turn off Volunteer Notifications? Toggle the button beside it to Off.

Want to select which Volunteer Notifications you receive? Check or uncheck your preferences!

5. Click Save My Preferences when you're done!

Want to stop receiving all communications and notifications? Click Unsubscribe From All Emails and Notifications. Clicking this means that volunteers won't receive important reminders about Opportunities they've signed up for.

Preferences Explained

Here are the available preferences and what they include:

Title	Description
Account Management	These are important notifications about your volunteer account and activity.
Confirmations and Reminders	These are reminders and confirmations about volunteer Opportunities you've signed up for!
Email Blasts	Email Blasts are customized emails sent by volunteer leaders from the organization you have registered with. These are not automated notifications that are system-generated.
News and Recommendations	These are recommendations for volunteer Opportunities based on your personal preferences.
Schedule Updates	These are important updates about changes to your schedule, updates about your spot on a waitlist, or important information about your teams!

Agency Manager - Activity

Here are the Activity notifications that are sent to you when certain actions trigger them:

Title	Description
Notification of Need Response	This is sent when a volunteer responds to one of your Program's Opportunities.
Notification of Unregistered Volunteer	This is sent when a volunteer unregisters from one of your Program's Opportunities.
Agency Need Denied	This is sent when a Site Manager denies a submitted Opportunity for a Program.

Agency Manager - Tasks

Here are the Tasks notifications that are sent to you when certain actions trigger them:

Title	Description
Pending Hours Notification for Agency	This is sent when you have pending volunteer hours for review.
Agency Manager's Weekly Digest	This is a weekly digest containing updates about your Opportuni and pending items.
Agency Incomplete Notification	This is sent when you haven't completed your Program's basic profile.

Agency Manager - Updates

Here are the Updates notifications that are sent to you when certain actions trigger them:

Title	Description
Registration Closed Message	This is sent the day that a need's registration closes. Note: If you have multiple needs with the same registration close date, you receive an email for each Opportunity.
Agency Need Happens On Notification	This is sent seven days before and one day before a need is scheduled to occur.
Agency Need Expiration Notification	This is sent seven days before and one day before an Opportunity expires.