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Launching the Check-in Kiosk: Program Facilitators

How Program Facilitators launch the Check-in Kiosk

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

Heads up! This article is only intended for Program Facilitators. Program Facilitators are only available on Amplify and Sustain sites.

By the end of this article, you’ll be able to:

  • Launch the Check-in Kiosk from your Program Facilitator profile

  • Share the kiosk launch link safely with others

  • Understand how volunteers check in and out, and how timestamps are tracked

🎥 Video Resources

Launching the Kiosk

  1. Log in to your Program Facilitator account.

  2. Select My Program(s) and the Program to launch the kiosk from.

  3. Click the Check-in Kiosk button from the top menu bar.

  4. Use the Show Opportunities From dropdown to select which Programs to display.

    • To show all Opportunities, select All Programs.

  5. Click Build Kiosk.

  6. Click Log Out & Launch Kiosk.

    • You can also click Copy Kiosk Launch Link to share with trusted Program Facilitators.

    • Launching the kiosk logs you out of your account.

❗The Kiosk Launch Link expires daily. Generate a new link each day.

How Volunteers Use the Kiosk

Once launched, the kiosk displays today’s Opportunities only. Volunteers can:

  • Check in for shifts they’ve already responded to

  • Sign up and check in for available shifts

  • Create an account and check in

Alternative check-in methods:

  • Causer App: Allows same-day check-ins up to the current time

  • User Profile: Lets volunteers manage activities

Using the Kiosk ensures the most accurate timestamps for check-in and check-out.

Volunteers with an Opportunity Response

  1. Select the Opportunity from the kiosk list.

  2. Click This is me next to their name.

  3. Click Check in now to finish.

Volunteers without an Opportunity Response

  1. Select the Opportunity from the kiosk list.

  2. Click Sign up.

  3. Enter a valid email address and click Sign up again.

  4. If the volunteer already has an account, click This is me to confirm.

  5. If they don’t have an account, enter First and Last name and click Create account.

  6. Once confirmed or created, click This is me > Check in now.

How Volunteers Check Out

  1. Select the Opportunity from the kiosk list.

  2. Click Check out next to their name.

  3. Click Check out now to finish.

    • Their hours are automatically recorded after checkout.

FAQ

Q. Why don’t I see my Opportunities in the kiosk?
A. This can happen for a few reasons:

  • The kiosk only displays Opportunities for the day it is launched.

  • It only shows Opportunities from the Programs selected when the kiosk is launched.

Opportunities with Flexible or Is Ongoing duration types appear each time the kiosk is launched.

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