❖ Heads up! This article is intended for Program Managers—a role available only on Amplify sites. You may also see this role referred to as Advanced Program Manager; both terms refer to the same user type.
By the end of this article, you will be able to:
Identify when to use a hand-raising Opportunity
Set up a public and private Opportunity for volunteer vetting
Manage approved volunteers using User Groups
When to Use a Hand-Raising Opportunity
Create a hand-raising Opportunity when volunteers must complete additional steps before participating.
Use this option if you need to:
Conduct interviews or onboarding
Collect paperwork or certifications
Require training before participation
Build a waitlist of interested volunteers
Prepare a volunteer pool for disaster response
Confirm volunteer skills align with your Program’s needs
Hand-raising Opportunities allow volunteers to express interest without signing up for a scheduled shift.
What You’ll Need
To set up this process, create the following:
1. A Public Opportunity (Interest Form)
Volunteers respond to this Opportunity to show interest.
Include language that clarifies:
They are expressing interest only
They must complete your vetting process
Approval is required before participation
We recommend selecting the Flexible duration type so volunteers can respond within a set timeframe.
2. A Private Opportunity (Post-Approval)
Use this Opportunity to:
Schedule approved volunteers
Assign shifts after onboarding or training
Volunteers will not see this Opportunity until they are approved.
3. A User Group
Add approved volunteers to a User Group.
Assign the private Opportunity to this User Group so:
Only vetted volunteers can access it
Approved volunteers can respond or be scheduled
How it Works
Here are the steps of this process:
Volunteers respond to the public Opportunity to show interest.
This does not schedule them for participation.
Review volunteer responses and begin your vetting process.
Approve volunteers who meet your requirements.
Add approved volunteers to the User Group assigned to the private Opportunity.
Schedule volunteers using the private Opportunity.
Keep the Opportunity private if you want to schedule volunteers yourself.
Assign it to the User Group if volunteers should respond on their own.
The private Opportunity has a lock icon in the top right corner of the card, indicating it's private.
