❖ Heads up! This article is only intended for Advanced Program Managers. Advanced Program Managers are only available on Amplify sites.
Waitlists are great when you need a backup plan for your Opportunities! If an Opportunity reaches capacity, a waitlist can be enabled for volunteers interested in filling in when a spot opens up.
This feature is only available when a Site Manager enables waitlists in their Main Settings.
How it Works
If your Site Manager has enabled waitlists, when an Opportunity fills up—or reaches capacity—volunteers can choose to be added to a waitlist when responding to those Opportunities. When a spot becomes available, you can move those waitlisted volunteers into those spots. Spots can become available if:
You or a Site Manager delete a volunteer's response to the Opportunity.
A volunteer decides to unregister for the Opportunity.
If you change the capacity or add more shifts to an Opportunity.
Managing Waitlists
You can add a response for volunteers on a waitlist when spots become available, remove volunteers from the waitlist, and export waitlist data!
Add a Response for a Waitlisted Volunteer
To add a response for a waitlisted volunteer:
1. Go to Volunteerism > Opportunities.
2. Click on the Opportunity Title that you need to update.
3. Scroll until you see Waitlist.
4. When a spot is available a (+) appears under the Options column.
5. Click the (+) under Options for the waitlisted volunteer to add a response.
6. A popup appears to confirm this action. Click Yes to confirm and notify the volunteer about the response or No to cancel.
Remove a Volunteer from a Waitlist
To remove a volunteer from a waitlist:
1. Go to Volunteerism > Opportunities.
2. Click on the Opportunity Title that you need to update.
3. Scroll until you see Waitlist.
4. Click the (X) under the Options column for the volunteer you want to remove from the waitlist.
5. A popup appears to confirm this action. Click Yes to confirm or No to cancel.
Export Waitlist Data
To export waitlist data for an Opportunity:
1. Go to Volunteerism > Opportunities.
2. Click the Opportunity Title that you need to update.
3. Scroll until you see Waitlist.
4. Click the Export button.
