❖ Heads up! This article is only intended for Site Managers.
By the end of this article, you will be able to:
Understand how Galaxy Link connects multiple sites for content and reporting.
Manage shared and received content between connected sites.
Control automatic sharing and display settings for Galaxy Link content.
Overview
With the Galaxy Link, you can connect to other Get Connected sites to share and receive data. This includes:
Content such as events, initiatives, Needs, agencies, and volunteers.
Reporting data from the Reports area.
This connection helps expand your site’s reach, strengthen your community, and simplify collaboration during cross-site initiatives. Once connected, content automatically shares between sites—but both sending and receiving sites can manage these settings.
Important Terminology
Term | Definition |
Sender | The site sharing content with another site. |
Host | The site receiving shared content. |
Content | The events, initiatives, volunteer Needs, and agencies being shared. |
Available Configurations
We currently offer one configuration option for Galaxy Link connections:
A Get Connected Center Site can connect with a Get Connected Amplify or Get Connected Sustain site.
The Amplify or Sustain site shares volunteer opportunities with the Center site.
The Center site receives anonymized, aggregate reporting data only.
No direct communication or cross-site reporting functions are available.
How to Turn on the Galaxy Link
Please contact us via the Message Widget in your Site Manager Dashboard and ask to speak to a human agent to request enabling the Galaxy Link. Once the site connection is established, content will be shared automatically between sites, but you can opt to block content as needed.
How Others Interact with Shared Content
For Site Managers
Site Managers on connected sites can:
Block shared events, initiatives, Needs, and agencies.
Assign shared Needs to user groups.
Share initiative links with volunteers.
View initiative questions and excluded agency lists.
(Note: Site Managers can’t directly edit shared content from another site.)
For Volunteers
Volunteers on a Host site can:
View shared agency profiles and Needs.
Search Needs by Initiatives.
View initiative banners and descriptions.
Receive initiative-related notifications, depending on the Sender site’s settings.
These same interactions apply to both sending and receiving sites.
Managing Content Sharing
Sending sites can manage content sharing for:
Individual Volunteer Needs or Opportunities
Create or edit a Need or Opportunity.
Manage content sharing under Promotions and Sharing > Promote this need on [site name] on the edit or create Need/Opportunity form.
Select the sites you wish to share the Need or Opportunity with.
Click the Create or Update Need/Opportunity button to save.
Agencies or Programs
Go to Volunteerism > Agencies/Programs.
Select the Agency or Program.
Make your selections under the Core Profile section.
Click Update Core Profile to save.
Initiatives
Initiatives are not available on all sites. If you do not see this feature, you may not have access to it.
Go to Volunteerism > Needs or Opportunities > Initiatives tab.
Select the Initiative.
Make your selections and click Update Initiative to save.
Receiving sites can also manage content sharing for individual Needs/Opportunities, Agencies/Programs, or Initiatives (if applicable); however, the bulk action option does not apply to received Needs/Opportunities.
Turn Off Auto-Approve for New Content
Auto-Approve is turned On by default when the connection through Galaxy Link is established; however, it can be turned off.
Go to Galaxy Link from your left-side navigation menu.
Select the site you want to turn this feature off for.
Turn the button Off beside Auto approve all new content from [site name].
Shared Content
When content is shared with a site, it appears in the tables with a blue overlay. This content can also be controlled by the receiving site.
For example, you can opt to display a shared Agency/Program or Need/Opportunity on your site from the content's profile area. Here's an example of a shared Program on a receiving site and how to manage sharing that content on your site:
Go to Volunteerism > Agencies or Programs.
Select one from the list that has been shared with your site (in blue).
Under Program Display Settings, turn the button On to display the content on your site or Off to hide it.
Click Submit to save.
FAQ
Q. Can I remove shared content retroactively?
A. Yes. Contact us through the Message Widget in your Site Manager Dashboard and ask to speak to a human agent. We can help reset your shared content configuration.
Q. Why do my tables show color-coded rows?
A. The colors indicate shared content. For example, volunteer responses submitted on a Host site appear color-coded when viewed from the Sender site.
Q. Why don’t agency fans appear in reporting?
A. Reports only pull data from your own site. You can still view Host site fans under Volunteerism > Agencies > [Agency Name] > Agency Fans. Host site fans are color-coded in the table.
Q. Can I review connected site data from my dashboard?
A. Yes. Dashboard widgets pull data from connected sites you have a reporting relationship with. Access may vary depending on your configuration.