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The Galaxy Link: A Guide for Site Managers
The Galaxy Link: A Guide for Site Managers

Information about the Galaxy Link for Site Managers

Brittany Crow avatar
Written by Brittany Crow
Updated over 2 weeks ago

Heads up! This article is only intended for Site Managers.

With Galaxy Link, you can connect to other sites to receive and share data, including:

  • Content—e.g., events, initiatives, Opportunities, Programs, volunteers

  • Response content—e.g., Opportunity responses or event RSVPs (Not all Amplify sites have the Events feature)

  • Reporting data—i.e., information from the Reports area

This is a great tool for hosting content from other Get Connected sites, helping them expand their reach and strengthen their community of volunteers!

All parties must have a Get Connected site and agree to share data across their platforms to make a site connection.

ℹ️ So you know: Some sites have language overrides. This means you might see Needs instead of Opportunities, Agencies instead of Programs, or Prerequisites instead of Qualifications.

Important Terminology

When talking about Galaxy Link and site connections, there are a few important terms you'll need to know:

  • Sender—a "Sender" is the site sending content to another site

  • Host—a "Host" is the site receiving content from another site

  • Content—the events, initiatives, volunteer Needs or Opportunities, and Agencies or Programs a Sender site shares with a Host site

  • Response Content—responses to content (e.g., Need/Opportunity responses, event RSVPs, etc.) on a Host site that flows back to the originating site or the Sender site

Common Connections

While your specific site connection needs are your own entirely, we did want to highlight some of the most common ones we see being made:

Volunteer Centers and Nonprofits

This is a common site connection we see. In this scenario, a single-cause organization connects to a local volunteer center. In this connection, the single-cause organization's Agencies or Programs and volunteer opportunities are shared with the local volunteer center to help bring more attention to their content. This helps:

  • single-cause organizations attract more volunteers to their Agencies or Programs and volunteer opportunities

  • extend their reach to the volunteer center's established community

  • promote their site and content

Volunteer Centers and Colleges or Universities

Another common site connection we see is a volunteer center connecting to a college or university's site. This allows the volunteer center to share volunteer and service opportunities for students to get involved.

Volunteer Centers and Corporations

In this scenario, volunteer centers connect with corporations that value employee volunteerism and social responsibility. Through this connection, volunteer centers can share specially curated volunteer opportunities with the corporations to share with their employees. This also allows corporations to monitor and track their employee volunteer involvement.

State Sites

State sites can make connections with organizations across their state to host and promote those organizations' Agencies or Programs and volunteer opportunities. This option is great for:

  • States that are working to achieve Federal Grants

  • States that are trying to allocate resources more effectively across the state

Major Organizations with Sublicenses

Another site-connection scenario we see is one major organization with a headquarters site and location-based branches or sublicenses. This option is ideal for large-scale nonprofits or organizations that want to offer licenses to smaller or location-based organizations within their communities.

How to Turn on the Galaxy Link

Please contact us through the chat widget from your Site Manager dashboard to request enabling the Galaxy Link. You and the sites you wish to connect to must provide documentation—e.g., signed data-sharing agreements—that confirms all parties agree to the data-sharing relationship. Once we have received that documentation, we can enable Galaxy Link for you. All content is shared from one site to another automatically once a site connection has been established; however, you can opt to block content as necessary.

How Others Interact with Shared Content

For all content, except initiatives, data sharing is usually one way—i.e., a site shares content with another site but doesn't receive content back from them except for response content and reporting data. However, a site connection can be set up to both share and receive content between sites. This is dependent on how you and the other sites want to share and manage content and data.

Initiatives are always accessible by both sites, regardless of how the site connection is configured—unless one Site Manager has blocked shared initiatives.

Site Managers

While other sites' Site Managers can't directly edit shared content, they can:

  • Add tags to events, Needs or Opportunities, and Agencies or Programs

    • These tags don't appear on the Sender site—just on the Host site

    • Tags for events are only available if Events is available on the site

  • Edit responses and manage hours for volunteers that have responded to a Sender site's Needs or Opportunities

  • Block shared events, initiatives, Needs or Opportunities, and Agencies or Programs from appearing on a site

  • Assign shared Needs or Opportunities to their user groups

  • Share the Sender site's initiative links with volunteers

  • View the Sender site's custom initiative questions and excluded Agencies or Programs list

Volunteers

When a Sender site's content is shared on another site, then the Host site's volunteers can:

  • View the Sender site's Agencies' or Programs' profile pages

  • View and respond to the Sender site's Needs or Opportunities

  • View and RSVP to the Sender site's events

    • If the site has Events available

  • Search Needs or Opportunities by Initiatives

  • View the Sender site's initiatives' banners and descriptions as applicable

  • Receive notifications about the Sender site's initiatives—this is dependent on how the Sender site has set up custom messages for initiatives and notifications

ℹ️ So you know: These same interactions apply to a Host site.

FAQ

Do Prerequisites or Qualifications impact how volunteers interact with shared content?

If a shared Need or Opportunity has active Prerequisites or Qualifications, volunteers must complete and gain approval for those requirements before responding. Depending on how the Sender site configures its Prerequisites or Qualifications, approvals may be granted automatically or require manual review and approval by the Sender sit

How can I ensure volunteers are taken to my site when responding to my Needs or Opportunities?

This is part of the site connection setup. You can have volunteers redirected to your site when they click on your Needs or Opportunities posted on the Host site. If you'd like us to set that up for you, please contact us through the chat widget from your Site Manager dashboard with your request.

Is it possible to remove shared content back to the date we set up the site connection, so I can pick and choose which pieces of content I want shared?

Yes. This is something we would have to do on our end. Please contact us through the chat widget from your Site Manager dashboard if you'd like to discuss this further.

What do my tables have color-coded segments?

The color-coding lets you know the content is from a site connection. For example, if a volunteer responds to Needs or Opportunities on a Host site, then the Sender site can review the responses from Volunteerism > Responses. The responses that are color-coded in the table are the responses that were made on the Host site.

Why aren't my Agency or Program fans appearing in reporting?

Data Explorers Reports only pull data from the site, not from connected sites. You can always review a list of Agencies or Program fans by going to Volunteerism > Programs > select the Agency or Program Name > scroll to Agency or Program Fans. The fans from the Host site are color-coded in the table.

Can I review data from connected sites through the Site Manager dashboard?

Yes. The widgets on the Site Manager dashboard pull data from any connected sites that your site has a reporting relationship with.

You can work with our team to get your relationship with a connected site set up however works best for you and your organization.

Your access to data may be limited depending on the settings that you choose.

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