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Restricting Access Opportunities with User Groups: Amplify Site Managers

How Amplify Site Managers can restrict access to specific Opportunities with User Groups

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

Heads up! This article is only intended for Amplify Site Managers.

User Groups let you control access to specific volunteer Opportunities by grouping users based on things like certifications, affiliations, or special requirements. Use them to:

  • Limit access to certain users

  • Work with a defined group (e.g., students, clubs, court-mandated volunteers)

  • Collect info like a license or certification before access

Four steps to restricted Opportunity access

1. Create your User Group

Go to Volunteerism > User Groups and create a new group. Give it a clear title (e.g., Certified Lifeguards, Court-Mandated Volunteers) and, if needed, add a Private Description for Site Managers.

2. Add Join Questions

You can add join questions to vet users before joining. For example, ask them to upload a license or indicate affiliation.

3. Add users

You or a designated User Group leader can manually add users or invite them to join. Inviting is recommended—this ensures they complete the join questions first.

4. Add Private Opportunities

Finally, link private volunteer opportunities with the User Group. Set each Opportunity’s privacy to Private so only group members can view and respond.

Private Opportunities have shareable URLs. If another site manager shares the link outside the group, those users can still access it.

Shift customization and volunteer enrollment

To manage how volunteers sign up, go to Additional Options when creating or editing a shift. From there, you can:

  • Enable team sign-ups

  • Adjust shift visibility and capacity

  • Fine-tune other enrollment settings

This helps tailor shift setup to match your Opportunity and User Group needs.

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