❖ Heads up! This article is only intended for Amplify Site Managers.
User Groups let you control access to specific volunteer Opportunities by grouping users based on things like certifications, affiliations, or special requirements. Use them to:
Limit access to certain users
Work with a defined group (e.g., students, clubs, court-mandated volunteers)
Collect info like a license or certification before access
Four steps to restricted Opportunity access
1. Create your User Group
Go to Volunteerism > User Groups and create a new group. Give it a clear title (e.g., Certified Lifeguards, Court-Mandated Volunteers) and, if needed, add a Private Description for Site Managers.
2. Add Join Questions
You can add join questions to vet users before joining. For example, ask them to upload a license or indicate affiliation.
3. Add users
You or a designated User Group leader can manually add users or invite them to join. Inviting is recommended—this ensures they complete the join questions first.
4. Add Private Opportunities
Finally, link private volunteer opportunities with the User Group. Set each Opportunity’s privacy to Private so only group members can view and respond.
Private Opportunities have shareable URLs. If another site manager shares the link outside the group, those users can still access it.
Shift customization and volunteer enrollment
To manage how volunteers sign up, go to Additional Options when creating or editing a shift. From there, you can:
Enable team sign-ups
Adjust shift visibility and capacity
Fine-tune other enrollment settings
This helps tailor shift setup to match your Opportunity and User Group needs.