❖ Heads up! This article is only intended for Amplify Site Managers.
By the end of this article, you will be able to:
Create a User Group to restrict access to volunteer Opportunities
Link Private Opportunities to User Groups
Understand how shift options affect volunteer enrollment
What are User Groups?
User Groups let you control who can view and respond to specific volunteer Opportunities by grouping users based on shared criteria—such as certifications, affiliations, or special requirements.
Common use cases include:
Limiting access to Opportunities to specific users
Working with defined groups (e.g., students, clubs, or court-mandated volunteers)
Collecting required information—like a license or certification—before allowing access
Four Steps to Restrict Opportunity Access
1. Create a User Group
Go to Volunteerism > User Groups and create a new group. Give it a clear title (e.g., Certified Lifeguards, Court-Mandated Volunteers) and, if needed, add a Private Description for Site Managers.
2. Add Join Questions
You can add join questions to vet users before joining. For example, ask them to upload a license or indicate affiliation.
3. Add Users
You or a designated User Group leader can manually add users or invite them to join. Inviting is recommended—this ensures they complete the join questions first.
4. Add Private Opportunities
Finally, link private volunteer opportunities with the User Group. Set each Opportunity’s privacy to Private, so only group members can view and respond.
Private Opportunities have shareable URLs. If another site manager shares the link outside the group, those users can still access it.
Shift Customization and Volunteer Enrollment
To manage how volunteers sign up, go to Additional Options when creating or editing a shift. From there, you can:
Enable team sign-ups
Adjust shift visibility and capacity
Fine-tune other enrollment settings
This helps tailor shift setup to match your Opportunity and User Group needs.