❖ Heads up! This article is only intended for Agency Managers. Agency Managers are only available on Center sites.
By the end of this article, you will be able to:
Edit an existing volunteer Need
Notify volunteers when updates are made
Understand limitations when changing duration types
Editing an Existing Need
Go to My Agency > Needs.
Select the Need you want to edit.
Make any necessary changes on the Edit Need page.
Click Update Need to save your changes.
Best Practice: Notify Volunteers of Updates
If volunteers have already responded to the Need, it is a good idea to notify them when important details change.
Before clicking Update Need, check the box beside Notify respondents of this update?
This is especially helpful when updating:
Need description
Need date or time
Need location, including the address, city, state, or ZIP code
Notifying respondents helps ensure volunteers have the most up-to-date information before arriving.
Editing Duration Types
Depending on the duration type selected when creating the Need, updating it later may be limited.
Custom Shifts or Recurring Shifts
The duration type cannot be changed.
If you need a different duration type, you can clone the Need.
Happens On, Is Ongoing, or Runs Until
You can change the duration type to:
Happens On
Is Ongoing
Runs Until
Multi-Date
You can also clone the Need if needed.
Multi-Date
This duration type can be changed to any other duration type.
You can also clone the Need.
Important Note
Changing the duration type of a Need may cause data issues.
For example, volunteers may not be able to log hours for that Need.
Instead of changing the duration type, it is often better to clone the Need or create a new one with the correct duration.