❖ Heads up! This article is only intended for Agency Managers.
Do you have questions about using certain areas of the site, or are you having issues with something and need help? You can always consult the Help Center, where we have several resources to help you manage your Agency successfully. But if you're still not getting the answers you need, we recommend you contact your Site Manager for more help.
Your Site Manager is the person who owns and manages the entire site. They oversee site-wide settings like branding, automated notifications, spotlights, and more! You might contact them if you have questions about:
Signing into your Agency profile
Adding Needs, managing volunteer responses, or viewing additional statistics
Volunteer engagement
You can contact your Site Manager any time from the Agency Manager's Toolbox!
Emailing Your Site Manager
1. Navigate to the My Agency area.
2. Select the Click here to open Agency Manager's Toolbox banner.
3. Click Contact My Site Manager.
This opens up an email window for you to email the site manager directly!