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Interests: A Guide for Agency Managers

Information about Interests for Agency Managers

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

Heads up! This article is intended for Agency Managers.

Interests are a great tool for helping volunteers match with Needs that interest them or align with their skills. When you create a Need, you need to associate an Interest with it. This makes it easier for volunteers to find those Needs when filtering and searching by Interest.

Selecting Interests

You must select an Interest to associate with your Need when creating one. You can always update which Interests you want associated with your Needs.

Updating Interests

Want to remove an Interest or add another? You can!

1. Go to My Agency > Needs.

2. Select the Need you want to update.

3. Scroll to Interests & Abilities on the Edit Need page.

4. Now you can:

Add more Interests with the dropdown menu.

Remove Interests by clicking the X beside them.

Star which Interest you want as the primary Interest for that Need. That determines which Interest's icon appears in the volunteer view of the Needs page.

5. Be sure to click Update Need when you're done to save your changes.

✅ Best practice: If you make other changes to the volunteer Need when updating the Interests, it's a good idea to check the box beside Notify Respondents of this update?—especially if the Need has volunteer responses.

Default Interests list

Every site has a set of default Interests. However, the site manager can add custom Interests as well. Please note that you may not see these Interests as an option if the Site Manager has added or removed any from the default list.

Want a new Interest for your volunteer Needs? Please contact your Site Manager to discuss adding custom Interests that better fit your agency's Needs as they manage all Interests for the site. Your site manager is the best point of contact for discussing alternative options.

Interest & Icon

Types of Needs

Advocacy

outreach coordinators; speakers; letter-writing; organizing; education; research; rallies; voter education; lobbying; legal; attending public meetings; community forums; phone bank

Board Service

advisory board; executive board; committee service

Clerical

customer service, office duties; grant writing

Court-Mandated

court-mandated volunteer work

Education

tutoring; arts instruction; homework help; training; reading/literacy; STEM; mentoring

Finance

financial planning; tax preparation; financial coaching

Food Prep

meal preparation; hunger relief

In-Kind

monetary; clothing; canned and non-perishable foods

Legal

legal

Marketing

social networking; phone calls; developing/disseminating flyers, brochures, and other marketing tools

Medical

first-aid classes; healthcare/hospice

Nonprofit Professional

internships; finance; seasonal; full-time and part-time; development; AmeriCorps; clerical; program; contract; executive

Physical Labor

construction work; home repairs; painting; cleaning; transportation; garden work

Skilled Labor

construction; painting; home repairs; electrician; nursing; carpentry; maintenance

Social

event planning; client interaction; fundraising; bilingual/Spanish speaking

Technology

computer use; social media; web design/development; other software

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