❖ Heads up! This article is only intended for Site Managers.
By the end of this article, you will be able to:
Create and publish a Custom Page
Adjust Custom Page visibility settings
Troubleshoot Custom Page visibility issues
What Are Custom Pages?
Custom Pages let you share important information in one place—like FAQs, event announcements, About Us pages, or filtered Opportunity lists.
You can make these pages visible by sharing their unique URL and featuring them on your site (for example, using a Spotlight or navigation link).
Custom Pages don’t display automatically—if the link isn’t added to your site navigation or a Spotlight, users won’t be able to find them.
Some sites use custom terms or menu options. For example, you might see “Needs” instead of “Opportunities” or “Agencies” instead of “Programs.”
Getting Started
Go to Content > Custom Pages and click Add New Page.
Fill out the Edit Page fields to customize your page.
Click Submit Page to finish.
Field | Description |
Type | Standard Page is the most common
Redirect is good when you want to have visitors redirected to another page when trying to access this one |
Visibility | Everyone: Anyone who has the link or who can access your site where this page is linked can see this page
Site Manager: Only logged-in Site Managers can access this page
User: Only logged-in users can access this page, regardless of user type |
Page Name | Your page's title |
Sub-Page Of | Make this page the sub-page of another with the dropdown |
Page Body | This is what you want to display on that page—you can insert images and links and use the text editor to personalize this |
More Options
*not available on all sites | Use these options to customize your page with:
Meta Keywords: These help increase your page visibility in Google searches |
Managing Custom Pages
You can edit a Custom Page or delete it as necessary:
Editing a Custom Page
Go to Content > Custom Pages.
Select the Page Name you wish to manage.
Make the necessary edits and click Submit Page to finish.
Deleting a Custom Page
Go to Content > Custom Pages.
Select the Page Name you wish to delete.
Scroll until you see the red Delete Page button and click it.
Confirm your selection in the pop-up by clicking Yes or No to cancel.
Custom Page Examples
If you need a little inspiration, we've got you covered. Here are a few examples we've gathered for you!
In this example, the custom page shares a personal About Us page with an update about the organization's goals. The custom page has also been added to the spotlights and navigation:
Here, the custom page displays a privacy policy, which can be used for your terms and conditions if needed! This one is also included in the spotlights:
This example highlights an important upcoming event and is included in the image rotator:
Troubleshooting Custom Page Visibility
If you encounter issues with Custom Pages not appearing, try these steps:
Verify the URL of the Custom Page to ensure it is correct and active.
Confirm that the Spotlight widget links to the appropriate, accessible location on the site.