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Amplify Site Managers: The Site Manager's Perspective

See the Amplify Site Manager perspective

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

❖ Heads up! This article is only intended for Amplify Site Managers.

By the end of this article, you will be able to:

  • Understand the responsibilities and tools available to Site Managers

  • Navigate the utility bar, side menu, and dashboard

  • View your site from a volunteer perspective and access key reports

Overview

As a Site Manager, you are responsible for maintaining the site and managing its setup for all users. Site configurations may vary, so some options might differ depending on your site.

The Utility Bar

When you log in as a Site Manager, the utility bar appears at the top of the screen. Use it to manage site settings, access reports, launch the Check-in Kiosk, and update your profile.

Logged In Site Manager Dashboard View

Button

Description

View Site

View your site as a volunteer. Click Manager to return.

Settings

Configure branding, approval processes, and other site settings.

Check-in Kiosk

Launch the Check-in Kiosk so volunteers can check in or out for an Opportunity. Available on sites with the latest kiosk version.

Reports

Access performance data for your site, Programs, Opportunities, users, and more.

Alerts

Stay informed about planned outages, maintenance, and holiday closures.

Profile

Click your profile image or initials to manage your profile or log out.

Help

Visit the Help Center for support and helpful resources.

View Site Utility Bar

Clicking View Site lets you see the site from a volunteer’s perspective. Utility bar options change in this view, but you can always return to the Site Manager dashboard by clicking Manager.

Button

Description

Return to Our Website

Only available if you’ve added a website link under Settings > Main Settings > Site Information > Organization Website.

Manager

Click to return to the Site Manager dashboard.

Calendar

Review current and upcoming volunteer Opportunities.

VIP

Review or share your organization's impact with Volunteer Impact Pages.

*This is only available if you check No for Disable Volunteer Impact Page Button under Settings > Main Settings > Site Design.

Messages

Go to your inbox for important notifications about pending items and more!

The Side Menu Navigation

The side menu helps you manage Programs, Opportunities, email blasts, and site content. Sections expand to reveal available tools:

Section

Description

Volunteerism

Manage Programs, registration Tracks, volunteer hours, Opportunities, and more.

Communication

Use tools like email blasts, message stats, automated notifications, app messages, and texts (if enabled).

Content

Add and manage blog posts, Custom Pages, files, images, and Impact Pages (if enabled).

Modules

Access additional features, like Surveys, and other enabled modules (The Modules area is only available if additional modules are enabled).

The Dashboard

Customize your Site Manager dashboard to view key data at a glance. Depending on your configuration, you may see tables, charts, and graphs showing Program performance, volunteer activity, and other metrics.

FAQ

Q. Can I see the site exactly as a volunteer does?
A. Yes. Click View Site to switch to the volunteer view. Click Manager to return.

Q. Why don’t I see certain buttons or modules?
A. Some options depend on your site configuration and enabled features. Check Settings or contact support for clarification.

Q. Can I customize what appears on my dashboard?
A. Yes. The dashboard is fully customizable to display the metrics that matter most to you.

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