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Updating Site Information

Learn how Site Managers can update site information

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is intended for Site Managers only.

Site Managers can edit a site's name, the home page, and more from the Settings > Main Settings area of the Site Manager dashboard.

Getting Started

  1. Login to your Site Manager account on the Get Connected site.

  2. Click Settings > Main Settings from your top navigation bar.

  3. Scroll to the Site Information section to start editing.

Changing the Organization Name and Home Page

Enter the name of your site or organization in the Organization Name field. This appears in the tab of your browser and some system-generated emails.

Default Manager Accounts

Designating a default manager lets us know who to contact with questions about your site. To change the default manager:

  1. Make sure the user is already a Site Manager.

  2. Use the Default Manager Account dropdown to select a user.

  3. Be sure to click Update Settings to save your changes.

Changing the Email From Name & Address

Site Managers can personalize emails by changing the Email From Name. This will automatically fill the From Name field on email blasts with what you designate here in your settings.

You can also change the From Email Address; however, we highly recommend using the default no-reply@galaxydigital.com email. Other email addresses may be sent to spam folders. If you opt to change this email, you will have to verify it through Amazon Web Services (AWS) before using it.

  1. Enter the new email address in the Email From Address field.

  2. Select Click if this email address needs to be verified.

  3. Verify the email is correct on the Validate Email from Address popup.

  4. Click Submit.

  5. Follow the steps in your email from AWS to finish verifying the new From Email address.

    • The link in the AWS email expires after 24 hours.

    • Be sure to check your spam folder if you don't see an email from AWS.

    • Once the email is confirmed, you can start using it.

This process only verifies the email and adds it to your options for sending email blasts. You'll need to go back to your site Settings to change the "from" email address.

Missing AWS Verification Email

If you didn't receive the verification from AWS, you may need to add them to your personal or business email contacts list that you plan to use as your new from email address.

  1. Add no-reply-aws@amazon.com to the email address's contact list that you plan to use as your new from email address.

    • Adding them to your contact list, or other methods for safe listing, prevents the verification email from being sent to your spam folder automatically or bouncing.

  2. Go to Settings > Main Settings > Email From Address and click the Click if this email address needs to be verified button.

  3. Enter the email address and click Submit

  4. Allow a few minutes for the email to send then go to your inbox and search for emails from no-reply-aws@amazon.com.

    • The subject line for the verification email is "Amazon Web Services - Email Address Verification Request in region US East (N. Virginia)".

    • You can also search for the email by this subject line.

  5. Once you have the email, follow the link in the email to complete the verification process!

  6. To check if your new from email address is verified, go to Communication > Email Blast and click the Select From Address dropdown.

Disabling Email Delivery

If you wish to turn off email delivery from your site, toggle the button to On beside Disable Email Delivery. Please note, that this will stop automated notifications from being sent from your site.

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