❖ Heads up! This article is intended for Site Managers. Only Site Managers can request language overrides for their sites.

Different sites use specific terms—e.g., Opportunities, Programs, etc. You can request a language override for certain terms to best suit your community and volunteer management needs. Here is a list of the words you can request an override for:

ℹ️ So you know: Language overrides aren't translated for sites using the French-translation option.

Terms

attribute
badge
benchmark
cluster
donate
donation
EIN
employee
help
initiative
miles (appears in the "Miles Traveled" field of the hour-submission form)
opportunity
partner
phrase (appears in the search dropdowns; can be replaced by "word," "keyword," etc.)
program
prerequisite
recent (appears in the "Recent Programs" and "Recent Opportunities" headings on the volunteer dashboard)

respond (response and respondent cannot be overridden)
resume (as in "volunteer resume")
skill
site supervisor
state
team
user group
virtual
volunteer (as an adjective: volunteer hours, volunteer schedule, volunteer email, etc.)
waiver (override applies to both eSign and click-wrap waivers)
worked (appears in the "Hours Worked" field of the hour-submission form)
ZIP code

Phrases

Phrase	Description
Get Involved, Make a Difference	The message on the main page of your platform for a user who is not logged in
I have read and agree to the volunteer waiver	This text shows up for volunteers if you are utilizing a clickwrap waiver on one or more Needs or Opportunities.
Making a donation to your local United Way	Shows up in a pop-up once someone has responded to a need or made a donation through the Connect site Note: You can disable the pop-up completely in your Settings > Main Settings area.
Miles Traveled	Appears in the "Miles Traveled" field of the hour-submission form
Our Community	Appears above the image rotator on the user dashboard
Return to Our Website	A button that appears in the utility bar at the top of any page in the non-manager view of the site
Students Login Here	For sites using single sign-on
Sterling Volunteers	As a phrase rather than individual words, appears on the agency profile
Volunteer Now	A button that appears on the dashboard for users who are not logged in
Who we are	From the Agency or Program profile
What we do	From the Agency or Program profile

Volunteer Settings

User Types

Get Connected Glossary

The Legacy Check-in Kiosk: Site Managers

Reports Glossary