❖ Heads up! This article is intended for Amplify Site Managers.
You can add or remove Site Managers and change user roles from the Users area of your site. Only Site Managers can modify user roles.
User role types:
Site Manager: Full access to manage site settings, automation, and branding.
Advanced Program Manager / Program Manager: Manages assigned Programs.
Program Facilitator: Supports assigned Programs but cannot manage users or Opportunities.
User: Non-manager roles, such as volunteers.
Not sure what your product type is? Check out our article What's My Product Type? to get started.
Adding a Site Manager
Go to Volunteerism > Users.
Select the user from the table.
Under Basic Information, select Site Manager in the User Type dropdown.
A pop-up appears to let you know you're giving administrative access to that user.
Click Update Basic Information to save your changes.
ℹ️So you know: Amplify sites can only have two active Site Managers at a time.
Changing User Role Types
You can follow the same steps for making a user a Site Manager to change a user's role type:
Go to Volunteerism > Users.
Select the user from the table.
Under Basic Information, use the User Type dropdown to select the user's new role.
If making a user a Program Manager or Program Facilitator, be sure to select the Program in the next field.
Click Update Basic Information to save your changes.