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Adding Users

How Site Managers add new users to their site

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is only intended for Site Managers.

Depending on how you have configured your site's settings, volunteers can visit your site and register accounts on their own; however, you may want to import a list of users, or manually add new users yourself. Users can be added to your site in a few different ways:

  • Site Managers add them manually

  • They are imported in

  • Advanced Program Managers add them to their Programs—*Only for Amplify

  • Volunteers can register an account themselves or via join links

ℹ️So you know: Some sites have language overrides in place. This means you might see Agency in place of Program, Needs in place of Opportunities, or Prerequisites in place of Qualifications.

Add Users Manually

  1. Go to Volunteerism > Users.

  2. Click Add New User.

  3. Complete the Add New User form.

    • You can set a password for the new user or check the box beside Don't set a password to skip this option.

    • We recommend checking the box beside Send the "Invitation to Complete Your Profile" email.

      • This is especially useful if you have specific qualifications you want the user to complete.

  4. Click Add New User and Finish if you're done or Save and Add Another to add more users.

If you opt to not set a password, be sure to check the box to send the Invitation to Complete Your Profile email. This email includes a link to set a password and log in.

Sharing Join Links

Users can join your site through join links shared from Needs/Opportunities, Agency/Program profiles, your site, or Registration Tracks—*Registration Tracks are only provisioned to Amplify sites.

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