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Sustain Site Managers: Approving Prerequisites

Information for Sustain Site Managers about approving submitted Prerequisites

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

❖ Heads up! This article is only intended for Sustain Site Managers.

By the end of this article, you’ll be able to:

  • Review volunteer Prerequisite submissions and understand each status.

  • Approve, deny, or request resubmissions for Prerequisites.

  • Contact volunteers directly about their Prerequisite responses.

🎥 Video Resources

Reviewing Prerequisites

When a volunteer submits a Prerequisite response, you can review and approve it by navigating to Volunteerism > Prerequisites:

Click Approvals from the Manage Prerequisites page to review the ones submitted by your volunteers:

Statuses

There are six statuses to choose from on the Pending Prerequisites page:

Status

Description

Qualified

This means the volunteer has met the Prerequisite requirements and can respond to the Needs or Opportunities to which it is assigned.

Pending

This is the default status for Prerequisites/Qualifications that require your approval.


​Note: Volunteers can edit responses when they're pending.

Not Qualified

This means the volunteer hasn't met the requirements for the Prerequisite.
​

Note: Volunteers can't edit their responses with this status.

Re-submit

Use this status when a volunteer submits the wrong response to a Prerequisite question and needs to resubmit their answer.


​Note: Volunteers can edit and re-submit their responses.

Expired

This means the volunteer's Prerequisite has expired.


​Note: With this status, volunteers can edit and resubmit their responses.

Inactive

This works the same as Not Qualified.
​

Note: This status means the volunteer can't view or respond to the Need or Opportunity with the Prerequisites attached. They also can't edit or update their response with this status.

Approving Prerequisites

You can also approve or deny Prerequisite responses from this area by selecting Qualified or Not Qualified from the dropdown menu under Status.

🎥 Check out our video, Approving Pending Prerequisite Submissions

Contacting Volunteers About a Prerequisite

You can also contact users about their Prerequisite submissions by checking the boxes by their IDs and then clicking Email Users.

This opens the Email Blast tool, where you can contact those users if you have any questions or concerns about a submission.

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