❖ Heads up! This article is only intended for Site Managers.
By the end of this article, you will be able to:
Identify which reports are available to Site Managers
Understand what each report measures
Locate reports by the category where they appear in your site
This article covers Standard Reports and Data Explorers. Every site is different. You may not see every report listed here.
Standard Reports
Standard Reports update instantly and are grouped by category in your Reports area.
Needs/Opportunities
Use these reports to track engagement, shifts, hours, and overall Opportunity performance.
Report Title | Description |
Attendance Report | See who attended specific shifts and any hours submitted. |
Need/Opportunity Metrics | Compare engagement levels to determine which Opportunities are performing well. |
Volunteer Hours Logged | View which volunteers responded and the hours they submitted.
|
Details of Individual Hours | View hours submitted that are not associated with a specific Need/Opportunity. |
Needs/Opportunities Summary | See total interaction within a selected month.
|
Needs/Opportunities Added | View Opportunities added within a selected date range. |
Needs/Opportunities Viewed | Review view counts to identify Opportunities that may need promotion. |
Need/Opportunity Responses by Initiative | View all responses within a specific Initiative.
|
Initiative Summary | See total responses and unique users per Initiative. |
Today's Shifts | Review filled shifts, open shifts, responders, and available volunteers. |
Shift Attendance | View detailed shift responses and hours submitted. |
Volunteer Hours Summary | See volunteer names, emails, and total hours contributed. |
Hours by User Group | Compare hours contributed by user groups. |
FEMA: Volunteer Data for Reimbursement | Capture disaster-related volunteer data for FEMA reimbursement. |
Virtual Opportunities | Review engagement and hours for Virtual Opportunities. |
Users
Use these reports to gain insight into volunteer engagement and profile data.
Report Title | Description |
Custom Registration Question Metrics | Review volunteer responses to custom registration questions. |
Prerequisite/Qualification Status Review | View submitted qualifications, statuses, and contact details. |
User Group Member Metrics | Analyze user group leaders, engagement levels, and top contributors. |
Top 50 User Group Prospects | Identify common email domains not assigned to user groups. |
Name Tags/Badges for Printing | Export volunteer data for badge printing.
|
Hours by Favorite Agency/Program | Used for Dollars for Doers (if enabled).
|
New Users Added | Identify days with the highest signups. |
Users by Zip Code | View volunteer geographic distribution. |
Time From Registration to Response | Measure how quickly volunteers respond after signing up.
Response timing categories include:
Note: Includes deleted users and responses. |
Repeat Volunteerism Totals | View total repeat responses. |
Repeat Volunteerism User List | See volunteers with multiple responses.
|
User Group Summary | Compare engagement across user groups. |
User Prerequisite/Qualification Summary | View counts of active, pending, or expired qualifications.
|
Top 50 Volunteers | Highlight the most active volunteers. |
Volunteer Missed Connections | See volunteers who received and clicked missed connection notifications.
This notification asks volunteers if they've heard from the organization, 7 days after they responded to a Flexible or Ongoing Need. |
Agencies/Programs
Use these reports to monitor partner organization activity.
Report Title | Description |
Responses Submitted by Agency/Program | Identify which Programs generate the most engagement. |
Agency/Program Activity | Review overall activity levels. |
Agency/Program Summary | See performance and last update information. |
Agencies/Programs Added | View newly added Programs. |
Agencies/Programs Viewed | Review view counts. |
Agencies/Program Missed Connections | See which Programs triggered missed connection notifications.
This notification asks volunteers if they've heard from the organization, 7 days after they responded to a Flexible or Ongoing Need. |
AEM (Legacy Advanced Events Module)
Only available if AEM is enabled.
Advanced Events Summary
Compare advanced event performance.
Events
Not all sites include Events.
Events RSVP
Review Yes / No / Maybe RSVP counts.
Connection Reports
Availability depends on site connections. Use these reports to evaluate performance across connected portals.
Report Title | Description |
Donations by User | View all donations made by users across sites connected to yours. Includes donor details, donation amount, and the domain where the donation was made. |
Donations by Domain | Compare total donation activity by connected site domain. Use this report to see which partner sites generate the most donations. |
Program by Domain | Review how your Programs perform across connected sites. Includes engagement and response data by domain. |
Opportunities by Domain | Analyze Opportunity performance across connected portals. Identify where your Opportunities receive the most visibility and responses. |
Opportunity Report | View detailed performance data for Opportunities within specific portals. Use this report to evaluate portal-level engagement. |
Users by Domain | See user activity across connected domains. Identify where users are most engaged. |
User Report | Review user activity within specific portals. Includes actions such as Opportunity responses and selected Interests. |
Event Report | Analyze Event performance within connected portals. Includes engagement and RSVP data. |
Program Report | Evaluate how specific Programs perform across connected portals. Use this report to compare engagement by domain. |
Community Impact Area | View Community Impact Area performance across all connected sites. Use this report to measure impact trends by domain. |
Events by Domain | Review Event engagement and activity by connected domain. Compare performance across portals. |
External CRM Reports
Designed for exporting data into external CRMs (e.g., Blackbaud products). These reports format your site data for CRM imports.
Report Title | Description |
Constituent Import Data | Exports user profile data formatted for Blackbaud import.
|
Constituent Address Import Data | Exports user address information for CRM import.
|
Constituent Organization Import Data | Exports company and organization data associated with users.
|
Constituent Code Import Data | Exports all users for import as Volunteers in Blackbaud.
|
Time Sheet Import Data | Exports volunteer hours data for CRM time entry import.
Includes:
All hours are labeled:
|
Job Import Data | Exports all Opportunities for CRM job import.
Includes:
|
Constituents Data | Exports active users formatted for eTapestry import.
Recommendation: Add the Volunteer Field Set in your CRM before import. |
Hours Data | Exports approved volunteer hours for import as a Volunteer Journal entry in eTapestry. Includes:
Recommendation: Add the Volunteer Field Set in your CRM before import. |
Activity Reports
Track site-wide engagement trends.
Report Title | Description |
Daily Activity | Review daily metrics within a selected range. |
Monthly Activity | View calendar month data. |
Quarterly Activity | Review quarterly performance. |
Activity by Week | See activity trends since launch. |
Activity by Weekday | Identify peak engagement days. |
Activity by Interest/Skill | Determine which Interests/Skills are most popular. |
Shift Reports
Available only if connected to a Shift site.
Report Title | Description |
Monthly Activity | Overview of volunteerism and impact by month. |
Quarterly Activity | Quarter-level data. |
Shift Volunteer Hours | Review logged hours. |
Shift Connection Report | View referred volunteers, responses, and hours.
Definitions:
|
Data Explorers
Data Explorers update overnight and allow deeper analysis (up to one year at a time).
Agencies/Programs
Analyze Program activity and performance trends.
Needs/Opportunities
Review Opportunity performance and engagement metrics.
Users
Evaluate volunteer activity and profile data.
Responses
Review detailed response-level data, including Program association and status.
Hours
Analyze submitted volunteer hours.
Fans
Available on Center sites. Review volunteers who have fanned Agencies.
Donations
Analyze donor information and donation status.
Events
Review event details and RSVP counts. Not all sites have Events enabled.
RSVPs
View individual event RSVP submissions. Not all sites have Events enabled.