❖ Heads up! This article is only intended for Site Managers.
Your volunteers can, and are encouraged, to submit their hours. However, there may be times when you need to add hours on their behalf. There are many ways you can add hours for volunteers on your site. Here, we have compiled the most common ways for you to add hours individually or in bulk to best fit your needs!
ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs in place of Opportunities, Agencies in place of Programs, or Prerequisites in place of Qualifications.
How to Add Hours to Individual Accounts
If you wish to only add hours to a single account, then:
Go to Volunteerism > Hours.
Click Add An Hour Entry.
Type the volunteer's name in the User Lookup field and select them from the dropdown list.
Type the title of the Need or Opportunity in the Need/Opportunity Response Lookup field and select from the dropdown list. A response to the Need or Opportunity by the volunteer is required for it to appear in the dropdown.
Complete all required fields and any optional fields as applicable.
Click Submit Hour Entry when finished.
You can always add hours for a volunteer by navigating to their profile and clicking Hours > Add An Hour Entry. From there, you'd follow the same steps for adding hours from the Hours area of your dashboard.
How to Add Hours to Teams
Adding Hours to Individual Team Members
If you wish to add hours to an individual Team member, then:
Go to Volunteerism > Teams.
Click the Team Responses tab.
Select the Team Name.
Click the hourglass icon under the Options column for the team member you wish to add hours to.
Complete all required fields and any optional fields as applicable.
Click Submit Hour Entry when finished.
You can edit Team Hours from this screen too. Under Team Hours, click the pencil icon by the hours you want to edit and make any necessary changes. When you're done, click Submit Hour Entry to save your changes.
Adding Default Hours to Teams
If you wish to add default hours to multiple Team members, then:
Go to Volunteerism > Teams.
Click the Team Responses tab.
Select the Team Name.
Check the boxes beside each response you wish to add hours to.
Click + Add Default Hours when finished.
Quick Add Option
You can quickly add hours to volunteers with the Quick Add option:
Go to Volunteerism > Hours.
Click Quick Add Users and Hours.
Enter a valid email and select the volunteer from the dropdown or select [Add New].
If adding a new user, be sure to enter a valid email address, and first and last name, and check the box beside Send the "Invitation to Complete Your Profile" email.
Select the Need or Opportunity from the Select Need/Opportunity dropdown.
If the Need or Opportunity has scheduled shifts, select the shifts from the Select Shift dropdown.
Complete all required and optional fields as necessary.
You can add more hours by clicking Submit and Start Another, or click Submit Hour Entry when finished.
Adding Default Hours in Bulk
You can also add default hours to Need or Opportunity Responses individually or in bulk. This can be done from the Responses or Scheduling areas.
Responses Area
Go to Volunteerism > Responses.
Check the box beside the user or users that you want to add default hours to in the table.
Click +Add Default Hours.
Scheduling Area
Go to Volunteerism > Scheduling.
Select the Need or Opportunity you want to add default hours to and click View available volunteers from the dropdown.
Check the boxes for the users you wish to add default hours to.
Click + Add Default Hours.
Adding Anonymous Hours
You or the volunteer can submit Anonymous Hours for coworkers, family members, or friends who participated with them but don't have an account on your site.
Go to Volunteerism > Needs/Opportunities.
Select the Need or Opportunity in the table.
Scroll until you see Volunteer Hours and click Add Anonymous Hours.
Fill out all required and optional fields as applicable.
Click Add Hours when finished.