❖ Heads up! This article is only intended for Amplify Site Managers.
You can set capacity limits for volunteer Opportunities and their shifts to control how many volunteers can sign up. Once full, your site can either:
Hide the Opportunity
Continue showing it
Show it with a waitlist option
These are site-wide settings found under Settings > Main Settings > Volunteerism. You can’t mix and match visibility—what you choose applies to all full Opportunities.
It’s important to note that Opportunities with a Flexible duration type can’t have capacity limits. Capacities can only be assigned to Opportunities with the following duration types: Runs Until, Happens On, and Custom or Recurring Shifts.
Hiding full Opportunities
Go to Settings > Main Settings.
Scroll to Volunteerism and select No from the Show Full Opportunities dropdown.
Click Update Volunteerism Settings.
When an Opportunity is full, it’s automatically hidden from the volunteer view. If a volunteer unregisters and a spot opens up, the Opportunity will reappear and become available for sign-up again.
Showing full Opportunities—No waitlist
The default setting is to show Full Opportunities without a waitlist.
Go to Settings > Main Settings.
Scroll to Volunteerism and select Yes from the Show Full Opportunities dropdown.
Click Update Volunteerism Settings.
If a volunteer clicks on an Opportunity with shifts, they can see how many sports are still open and how many are filled:
If a volunteer clicks on an Opportunity that doesn't have shifts, they can still see how many spots remain for it:
Showing full Opportunities—Waitlist option
Go to Settings > Main Settings.
Scroll to Volunteerism and select Yes, and enable a waitlist when full from the Show Full Opportunities dropdown.
Click Update Volunteerism Settings.
Now, when a volunteer clicks on a full Opportunity, they'll see the waitlist button.
How it works
When a volunteer clicks Waitlist on a full Opportunity:
The button changes to Added to Waitlist (they can click again to remove themselves)
They get a confirmation by email and in-app message
They appear in the Opportunity’s Waitlist table
To view it, go to Volunteerism > Opportunities, select the Opportunity, and scroll to the bottom. The list is exportable. If a spot opens up, everyone on the waitlist is notified. Spots are filled first-come, first-served.
Waitlists are only for volunteer Opportunities—not events.