If you need to deactivate a waiver, you can. Please note that if it's attached to a Prerequisite or Qualification, you must remove it before you can deactivate it.

ℹ️ So you know: Some sites have language overrides. This means you may see Needs instead of Opportunities, Agencies instead of Programs, or Prerequisites instead of Qualifications. You may also notice different menu options than the ones in the examples since sites are set up differently.

If the waiver is attached to a Prerequisite or Qualification, you won't be able to deactivate it. You must first remove it from the Prerequisite or Qualification, then deactivate it. To get started:

1. Go to Volunteerism > Prerequisites or Qualifications.

2. Click Waiver Setup.

3. Select the waiver you wish to deactivate.

4. Select the Prerequisite or Qualification it's attached to.

If the waiver is attached to more than one Prerequisite or Qualification, be sure to repeat the steps for each one it's attached to.

Even if the Prerequisite or Qualification is listed as inactive, you won't be able to deactivate the waiver until you remove it.

5. Change the type of Prerequisite or Qualification.

You can also create a new waiver with the Create New Waiver button.

If the volunteer is already qualified for the Prerequisite or Qualification, then changing the type won't change their qualified status. You can deactivate the Prerequisite or Qualification to remove it from their profiles or you can change their status to resubmit so they can requalify for it.

If you reactivate the Prerequisite or Qualification later, then it's added back to their profiles. It's still a good idea to change their status to resubmit when reactivating a Prerequisite or Qualification—especially if you made any changes to it or the waiver and need them to requalify.

6. Click Update Prerequisite or Qualification.

7. Go back to the waiver—it should be in the other open tab, but you can also just navigate back to Waiver Setup if necessary—and select the waiver.

If you click on the other open tab, you may have to refresh your screen for the Deactivate Waiver button to turn red for you to interact with it.

8. Click Deactivate Waiver.

9. A popup appears asking you to confirm your selection.

You can quickly remove a clickwrap waiver from any Need or Opportunity from the Needs or Opportunities area of the site.

1. Go to Volunteerism > Needs or Opportunities.

2. Select the Need/Opportunity with the attached clickwrap waiver.

3. Scroll to the Waiver section of the Update Need or Opportunity page.

4. Click Delete beside the file that's uploaded beside the Waiver section. A popup appears asking you to confirm your selection.

5. Be sure to click Update Need or Opportunity to save your changes.

You can upload a new clickwrap waiver to replace the old one.

If volunteers have already responded to the Need or Opportunity and completed the old clickwrap waiver, they won't be required to resubmit the waiver and their response won't be affected.

If you want them to resubmit the clickwrap waiver, you must first remove their response to the Need or Opportunity and have them respond again.