You can update the from email address on your site for email blasts. We recommend using the no-reply@galaxydigital.com provided because other email addresses may be sent to spam folders. But you can add your own from email—it just needs to be verified through Amazon Web Services (AWS) before using it!

ℹ️ So you know: Some sites have language overrides. This means you may see Needs instead of Opportunities, Agencies instead of Programs, or Prerequisites instead of Qualifications. You may also see menu options that differ from those in the examples since every site is set up differently.

To add a new email address:

1. Go to Communication > Email Blast.

2. Click the blue Click to Verify a New From Address button.

3. Type the email you want to add in the field beside Email From Address and click Submit.

4. A message appears letting you know the email address was submitted—click Close.

5. The email address appears in the dropdown selection for "from" email addresses but isn't selectable. This means it's waiting to be verified by Amazon Web Services (AWS).

6. Check the email you submitted to see if an email came through from AWS.

7. Click the link in the email to confirm the email address. The link expires after 24 hours. Be sure to check your spam folder if you don't see an email from AWS.

When you click the link, it takes you to an AWS confirmation page.

8. Once the email is confirmed, you can start using it!

Once you've added and verified the new "from" email address, you can use it for automated notifications. That said, we recommend sticking with the default no-reply@galaxydigital.com address to avoid issues like emails bouncing or ending up in spam folders.

Why does this happen? Well, the site’s default email is no-reply@galaxydigital.com, so when you "mask" it with a different address, spam filters might mistake your emails for spam.

Another thing to watch out for—if you replace the default with a real email address and notifications go to inactive email accounts, you’ll start getting “mailer-daemon” notices. These are just alerts letting you know the email didn’t go through.

To get started:

1. Go to Settings > Main Settings.

2. Under Site Information scroll until you get to Email From Address.

3. Enter the verified email and click Update Settings to save your changes.

If you didn't receive the verification from AWS, you may need to add them to your personal or business email contacts list that you plan to use as your new from email address.

1. Add no-reply-aws@amazon.com to the email address's contact list that you plan to use as your new from email address.

Adding them to your contact list, or other methods for safe listing, prevents the verification email from being sent to your spam folder automatically or bouncing.

2. Go to Settings > Main Settings > Email From Address and click the Click if this email address needs to be verified button.

3. Enter the email address and click Submit.

4. Allow a few minutes for the email to send then go to your inbox and search for emails from no-reply-aws@amazon.com.

The subject line for the verification email is "Amazon Web Services - Email Address Verification Request in region US East (N. Virginia)". You can also search for the email by this subject line.

5. Once you have the email, follow the link in the email to complete the verification process!

6. To check if your new from email address is verified, go to Communication > Email Blast and click the Select From Address dropdown.

Once verified, the new email appears in this dropdown and is ready for use!