❖ Heads up! This article is only intended for Site Managers.
Does your organization provide volunteer Needs or Opportunities for court-ordered community service? If so, consider creating a User Group. A User Group allows you to track sensitive information while maintaining a record of completed community service hours. You can even set the Need or Opportunities to private, sharing them exclusively with members of that User Group.
Getting Started
Here, we cover the five steps needed to create a court-mandated User Group:
1. Setup a Court-Mandated User Group
The first step is to create a User Group. Before you get started, there are a few things to keep in mind:
Be sure to give your User Group a clear and relevant title, such as "Court-Mandated Service Hours." This makes it easier to find the group and assign specific Needs or Opportunities to them later.
When adding a Public Description, be sure to explain that members must select the User Group when submitting their hours.
This ensures the hours are properly applied to the User Group for accurate tracking and recordkeeping.
We also recommend mentioning that group membership is private, meaning even members of the group cannot see who else belongs to it.
We also recommend selecting No for the Show Resume to Members option.
The resume isn't applicable for court-mandated groups since they aren't working in a unified effort.
Members of the court-mandated User Group still have access to their volunteer resumes.
2. Create Some User Group Join Questions
Do you need to collect important information from potential new members when they join the User Group? You can easily do so with join questions! These questions allow you to gather sensitive information while maintaining control and oversight of group membership.
So, how do potential members interact with these join questions?
A User Group join link is sent to a potential User Group member.
When they click the link, they're taken to the join questions.
Once they complete the questions, they're added to the group.
3. Setup an initiative—if applicable
This step is only optional; however, it can be very beneficial because you can customize the confirmation, reminder, or follow-up notifications for court-mandated Needs or Opportunities with special instructions, by providing them in the initiative setup.
To share Needs or Opportunities privately with members of the court-mandated User Group, make sure to assign them to that User Group.
Keep in mind that each Need or Opportunity can only be assigned to one initiative at a time.
4. Assign Needs or Opportunities
Once you assign Needs or Opportunities to a User Group, members can start viewing them from User Groups > View Needs or Opportunities in their profile. Private Needs or Opportunities appear with a lock icon.
5. Add User Group Members
Time to add some members to the group! Members can be added to the group at any time. Be sure to add members to the group via the join link if you have created join questions for them to answer. This ensures they answer those questions before being added to the group.