Hello and welcome to the Knowledge Center or Help Center. Here you'll find articles and resources tailored to every user role type. Use this guide to help you navigate the Knowledge Center and find answers to your questions today!
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The Knowledge Center is categorized by user role type, such as Site Managers, Advanced Program Managers, Agency Managers, etc. Each collection has articles dedicated to a different user role type, which has its own level of access and management capabilities. 

When you access the Knowledge Center, you can click on your user role type collection or start searching with keywords.

If you're unsure if you're in the right place, check the title and start of the article. Most titles include the user role type and a note about who the article is intended for.

Some articles include "accordion file" or dropdown sections with titles like Amplify Site Managers, Center Site Managers, etc.

If you're unsure about what product you have, log into your Site Manager account on the Get Connected platform. You'll find the product type in the left-hand corner of your Site Manager dashboard.

In this example, the product type is Amplify:

Finally, stay up to date about exciting new features and updates in the Product Release Notes collection.
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