By the end of this article, you will be able to:
Understand how the Knowledge Center is organized
Find articles relevant to your user role
Identify your product type and access related resources
Getting Started
The Knowledge Center is organized by user role—for example:
Site Managers
Program Managers / Advanced Program Managers
Agency Managers
Each section contains articles written specifically for that role, so you can quickly find information that matches your level of access and tools.
You can browse by role or use the search bar to enter keywords related to your question.
Confirm You’re in the Right Place
Most articles include the intended user role in the title and introduction (for example: “User Profiles: Site Managers”).
If your role isn’t listed, the article may not apply to you.
Understanding Product Types
If you’re not sure which product you use:
Log in to your Site Manager Dashboard.
Look in the top left corner—your product type will be listed there.
Example:
Your dashboard might say Amplify, which means you’re viewing Amplify-related articles. In this example, the product type is Amplify:
Stay Informed about Updates
Check out our Product Release Notes collection to learn about the latest features, improvements, and updates.
