❖ Heads up! This article is only intended for Site Managers.
Site Managers can contact us through the blue Messages widget on their dashboard. This is ideal for day-to-day questions or quick inquiries.
The Messages Widget is only available to Site Managers from their Site Manager dashboard
If you are a Site Manager who cannot access the Site Manager dashboard, please send an email to support@galaxydigital.com to regain access
If you'd like to speak to one of our Customer Experience agents, be sure to say "speak to human" or "speak to human agent" when interacting with the AI chatbot
If you are not a Site Manager, please contact your Site Manager for assistance.
Getting Started
Log in to your dashboard.
Open the Messages Widget.
Click Send us a message.
