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Contacting Support

How Site Managers can contact our elite Customer Experience team

Brittany Crow avatar
Written by Brittany Crow
Updated over 3 weeks ago

❖ Heads up! This article is only intended for Site Managers.

Site Managers can contact us through the blue Message Widget on their dashboard. This is ideal for day-to-day questions or quick inquiries.

  • The Message Widget is only available to Site Managers from their Site Manager dashboard and ask to speak to a human or human agent.

  • If you are a Site Manager who cannot access the Site Manager dashboard, please send an email to support@galaxydigital.com to regain access

If you are not a Site Manager, please contact your Site Manager for assistance.

Getting Started

  1. Log in to your dashboard.

  2. Open the Message Widget.

  3. Click Send us a message.

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