❖ Heads up! This article is only intended for Site Managers.
Does your organization offer volunteer Opportunities that require waivers, age restrictions, or specialized training? Setting up Qualifications can help ensure that volunteers meet specific requirements before responding.
Qualifications are an excellent tool for matching volunteers with opportunities that match their skills and abilities. They can also ensure that volunteers review essential content on your site, such as your organization's privacy policy.
ℹ️ So you know: Some sites have language overrides in place. This means you might see Needs instead of Opportunities or Agencies instead of Programs.
Reviewing Qualifications
When a volunteer submits a Qualification response, you can review and approve it by navigating to Volunteerism > Qualifications:
Click Approvals from the Manage Qualifications page to review the ones submitted by your volunteers:
Statuses
There are six statuses to choose from on the Pending Qualifications page:
Status | Description |
Qualified | This means the volunteer has met the Qualification requirements and can respond to the Needs or Opportunities to which it is assigned. |
Pending | This is the default status for Qualifications that require your approval.
|
Not Qualified | This means the volunteer hasn't met the requirements for the Qualification. Note: Volunteers can't edit their responses with this status. |
Re-submit | Use this status when a volunteer submits the wrong response to a Qualification question and needs to resubmit their answer.
|
Expired | This means the volunteer's Qualification has expired.
|
Inactive | This works the same as Not Qualified. Note: This status means the volunteer can't view or respond to the Need or Opportunity with the Qualifications attached. They also can't edit or update their response with this status. |
Approving Qualifications
You can also approve or deny qualification responses from this area by selecting Qualified or Not Qualified from the dropdown menu under Status:
