Overview of Reports
The Reports section in your Admin Dashboard provides key data insights, including volunteer counts, locations, hours logged, and more. These reports help you track engagement, measure program success, and demonstrate impact.
Filtering & Exporting Reports
Navigate to Reports and select the one you wish to review.
Apply filters such as volunteer name, email, department or tag, location, or date range, then click Apply filters.
Use the Columns dropdown to select which data fields you want visible in the report.
To save or share your data, click the Export button to download the report.
Available Reports
Report | Description |
Users Report | View a comprehensive list of all current users, including their contact details, location, department, and volunteer participation metrics such as the number of responses and hours contributed. |
Locations Report | Analyze data on your Locations, including employee counts, volunteer centers, active needs, and more, helping you understand regional engagement. |
Volunteer Activity Report | Get an overview of total volunteers, signups, and hours logged. Drill down to individual opportunities to see who participated and track both potential and actual volunteer hours. |
Causes Report | Monitor which Causes are driving the most volunteer activity, informing where engagement is strongest. |
Nonprofit Inventory Report | Review your nonprofit partners to see which are most active in posting opportunities, including types such as date-specific, ongoing, or virtual events. |
Activity by Nonprofit Report | Track how each nonprofit is performing based on volunteer responses and hours logged, enabling targeted support and resource allocation. |
A Note About Reported Hours
Volunteers’ reported hours are categorized based on where and how they find opportunities:
Company-Promoted Hours – These come from opportunities listed on Volunteer Link, which the company encourages volunteers to respond to. Anytime a volunteer clicks on an opportunity on Volunteer Link and completes it, those hours are tracked as company-promoted.
Self-Sourced Hours – These come from opportunities the volunteer finds independently on the GC website, outside of Volunteer Link. Hours from these responses are tracked as self-sourced, reflecting volunteer initiative.
How it works in practice:
Volunteer clicks on an opportunity on Volunteer Link and responds on a Get Connected website. They then submit hours for that Opportunity, which = company-promoted.
Volunteer browses a Get Connected website on their own and responds to another opportunity. They then submit hours for that Opportunity, which = self-sourced.
This helps admins see which hours were driven by company guidance and which were initiated by the volunteers themselves.
These may be found in Users Report, Causes Report, or Activity by Nonprofit Report.

