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Volunteer Link FAQ for Amplify and Sustain Site Managers

Learn about the new Volunteer Link platform and how companies can use it to connect employees with your volunteer opportunities.

Autum Martin avatar
Written by Autum Martin
Updated this week

What is Volunteer Link?

Volunteer Link is a new platform that helps companies with teams across multiple states connect their employees to local organizations like yours!

It links your website to the company's Volunteer Link site, so you can send volunteer Opportunities directly to the employees actively looking to make a difference in their communities.

And here's the best part: company reps can also submit project requests directly to your team through Volunteer Link. These can be paid opportunities, giving you a new way to boost revenue while making an impact.

Why would companies use Volunteer Link?

Because it makes volunteering easy and accessible. Employees can quickly browse and respond to volunteer Opportunities in their area, all in one free, easy-to-use platform.

Why would I partner with a company using Volunteer Link?

When you share your Opportunities through Volunteer Link, you're opening the door to a larger group of purpose-driven corporate volunteers. These corporate volunteers get to see firsthand the impact your organization makes in the community.

How do companies get involved?

Companies use Volunteer Link to connect their employees to the Opportunities on your site and other sites in their area. A company contact can also request a specific volunteer opportunity, and the Site Manager will receive all the details to help coordinate the project.

How do we attract new companies using Volunteer Link?

Fortunately, you do not have to do any extra steps to attract companies. All Opportunities on your site will automatically show up on the local Volunteer Link platforms. You can manually opt out of sharing Opportunity with any of the Volunteer Links you are connected to.

To attract more volunteer sign-ups from Volunteer Link users, we recommend creating great Opportunities and making sure your Program profiles are up to date to give potential volunteers the most incentive to volunteer with your organization!

How are companies finding out about Volunteer Link?

Our team will be reaching out to companies that are looking into how to provide volunteer opportunities for their employees.

How do you share Opportunities with Volunteer Link?

Each time an Opportunity is posted on your platform, it will be automatically shared with the Volunteer Link platform you are connected to. You may also choose not to promote an Opportunity by selecting where you want the Opportunity to be shared.

Can I choose which companies my Opportunities are promoted to?

At this stage, to keep things simple, it will be a yes or no to promote to employees who are in your community. In the future, we may create the ability to make more granular choices.

Will we, as Site Managers on a Get Connected platform, be notified if our Needs are added to a Volunteer Link site?

No, you will not be notified each time your platform’s Opportunities are shared. All Opportunities are automatically shared unless:

  • You opt out of sharing an Opportunity.

  • The Volunteer Link platform has chosen to filter out some of the Opportunities from your site based on their own criteria.

Do we, as Site Managers on a Get Connected platform, need to create a Volunteer Link for our corporate partners?

No, your corporate partners can create their own Volunteer Link portal. However, if you are managing volunteerism for their entire organization throughout the country, you could run their Volunteer Link for them as a fee-for-service.

Which Get Connected products is Volunteer Link compatible with?

All Get Connected products can connect with Volunteer Link. However, connecting to Volunteer Link may not make sense for everyone. Only organizations that want a wide net of different volunteers to find their Needs should participate.

I have qualifications and/or background checks; how will this affect Volunteer Link?

When a volunteer using Volunteer Link responds to an Opportunity, they are redirected to your site. At that point they will be asked to complete any requirements you have for volunteers on your site. This includes Qualifications, background checks, registration questions, and Response Questions.

Can I have a single post to gather interest/recruit instead of sharing specific Opportunities with Volunteer Link?

Yes! We recommend creating a Flexible Opportunity and sharing that with Volunteer Link platforms.

What does it cost?

Nothing, it is free!

What training is available?

Training resources are on the way! We're adding easy-to-follow how-to articles and videos soon so your team feels confident and ready to roll.

How do I get started?

One Volunteer Link is live, you’ll see a pop-up when you log in. This will guide you through filling in any information we need about your Nonprofit to do our best job promoting your organization!

What is global profile?

Global profile is not a specific part of Volunteer Link, but it is another exciting change that will make volunteering easier for everyone! Global profile means that volunteers will be able to log in to multiple sites using the same account. They will no longer need to create multiple accounts for multiple sites! This works for sites using single sign on (SSO) as well.

When we implement global profile, volunteers will get a quick message the next time they log in telling them about the update.

How do I learn more about Volunteer Link?

Chat with us anytime through the Fin chatbot—we're happy to help!

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