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Center Site Settings: User Registration

How Center Site Managers set up user registration

Brittany Crow avatar
Written by Brittany Crow
Updated this week

❖ Heads up! This article is only intended for Center Site Managers.

With User Registration, you determine the steps volunteers take when registering an account on your site. For example, you can ask standard or custom questions to collect important information, ask them to complete a qualification, or allow them to select their Causes or Interests that help match them to Agencies or volunteer Needs.

User Registration setup

  1. Go to Settings > User Registration.

  2. Configure your User Registration Options:

  • Include Captcha on Registration: This is an additional security measure that you can include to help prevent bots from creating accounts.

  • Restrict registration to these email domains only: This field restricts registration to specified email domains. Each email domain you add should be separated by a comma (e.g., galaxydigital.com, example.com, etc).

    • Only the email domains listed in this field can register an account. To allow others to register, you must update this field in your settings.

  • Enforce required registration questions and qualifications upon registration and log-in: Toggle this On to require volunteers to answer Standard Questions, Custom Questions, and Qualifications. This restricts their access to the site until they complete those steps.

Adding/Removing Steps

Toggle On or Off which steps you want to include in the registration process:

  • Step 1: Standard Questions: This can't be disabled.

  • Step 2: Custom Questions: Toggle On to add custom questions for users to answer.

  • Step 3: Select Interests: Toggle On to have users select Interests.

  • Step 4: Select Causes: Toggle On to have users select Causes.

  • Step 5: Select Agencies: Toggle On to have users select Agencies.

  • Step 6: Qualifications: Toggle On to have users submit responses to qualifications.

Be sure to click Save Options to save your selections.

Standard Question options

  1. Go to Settings > User Registration > Standard Question Options.

  2. Select or deselect the fields you want included on the registration form.

    • Show: Check if you want the field displayed to users on the registration form. These are optional to answer.

    • Profile: Check if you want this field displayed on the user's profile.

    • Require: Check to make this a required question on the registration form.

  3. Click Update Standard Questions to save your changes.

Standard Questions are great for collecting important information. They can also make it easier to quickly update user profile information. For example, if you add Availability to the Standard Questions for volunteers to complete during registration, then you can quickly access and update their availability as necessary.

Custom Question options

Custom Registration Questions are great when you want to ask a question that isn't included in the Standard Question options. To add a Custom Question to your site's user registration:

  1. Go to Settings > User Registration > Custom Question Options.

  2. Click Add Registration Question.

  3. Select the Status.

  4. Select the Type.

    • For Dropdown, Checkbox, and Radio Button question types, include the answer options as separate entries in the Options field.

  5. Write your question the way you want it displayed to users.

  6. Toggle the button beside Required to On if you wish to make this a required question.

  7. Click Save Custom Question to finish.

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