❖ Heads up! This article is only intended for Sustain Site Managers.
When setting up user registration, think about the info you need to collect—like custom questions, skills, or prerequisites—to help match volunteers with the right Opportunities and streamline future communication and reporting.
User Registration Setup
Go to Settings > User Registration.
Configure your User Registration Options:
Include Captcha on Registration: This feature helps prevent bots from registering accounts on your site. Toggle this On to enable it or Off to disable it.
Restrict registration to these email domains only: Use this field to restrict registration to specified email domains. Each email domain you add should be separated by a comma (e.g., galaxydigital.com, example.com, etc).
Only the email domains listed in this field can register an account. To allow others to register, you would have to update this field in your settings.
Enforce required registration questions and qualifications upon registration and log-in: Toggle this On to require volunteers to answer Standard Questions, Custom Questions, and Qualifications. This restricts their access to the site until they complete those steps.
Adding/Removing Steps
Toggle On or Off which steps you want to include in the registration process:
Step 1: Standard Questions: This can't be disabled.
Step 2: Custom Questions: Toggle On to add custom questions for users to answer.
Step 3: Select Skills: Toggle On to have users select Skills.
Step 4: Select Causes: Toggle this On to have users select Causes.
Step 5: Prerequisites: Toggle On to have users submit responses to prerequisites.
Be sure to click Save Options to save your selections.
Standard Question Options
Go to Settings > User Registration > Standard Question Options.
Select or deselect the fields you want included on the registration form.
Show: Check if you want the field displayed to users on the registration form. These are optional to answer.
Profile: Check if you want this field displayed on the user's profile.
Require: Check to make this a required question on the registration form.
Click Update Standard Questions to save your changes.
Standard Questions are great for collecting important information. They can also make it easier to quickly update user profile information. For example, if you add Availability to the Standard Questions for volunteers to complete during registration, then you can quickly access and update their availability as necessary.
Custom Question Options
Custom Registration Questions are great when you want to ask a question that isn't included in the Standard Question options. To add a Custom Question:
Go to Settings > User Registration > Custom Question Options.
Click Add Registration Question.
Select the Status.
Select the Type.
For Dropdown, Checkbox, and Radio Button question types, include the answer options as separate entries in the Options field.
Write your question the way you want it displayed to users.
Toggle the button beside Required to On if you wish to make this a required question.
Click Save Custom Question to finish.