❖ Heads up! This article is only intended for Center Site Managers.
By the end of this article, you will be able to:
Understand what deactivating a Need does (and does not do)
Deactivate a volunteer Need correctly
Notify respondents when a Need is deactivated
Review and manage inactive Needs
Understanding Need Deactivation
Deactivating a Need is simply a way to end or remove it from active use.
Once a Need is inactive or deactivated:
Volunteers can no longer submit responses or hours
Existing data is preserved
Hours for deactivated Needs can still be included in Reports
If your goal is to stop new responses but keep the Need visible for historical or timing reasons, consider adjusting the Need’s Duration to Expired instead of deactivating it.
Deactivate a Volunteer Need
Go to Volunteerism > Needs.
Click on the Need Title from the table.
Change its status from Active to Inactive, or scroll to the bottom of the Update Need page and click the red Deactivate button.
Be sure to click Update Need to save your changes!
It might be a good idea to check the box beside Notify respondents of this update, especially if volunteers have responded to the Need.
Reviewing Inactive Needs
Go to Volunteerism > Needs.
Select Inactive from the Status column dropdown.
From here, you can select an inactive Need to update it or reactivate it as necessary. You can also review any Pending Needs or filter the list back to your Active Needs.