❖ Heads up! This article is only intended for Sustain Site Managers.
By the end of this article, you will be able to:
Understand what deactivating an Opportunity does (and does not do)
Deactivate a volunteer Opportunity correctly
Notify respondents when an Opportunity is deactivated
Review and manage inactive Opportunities
Understanding Opportunity Deactivation
Deactivating an Opportunity is simply a way to end or remove it from active use.
Once an Opportunity is inactive or deactivated:
Volunteers can no longer submit responses or hours
Existing data is preserved
Hours for deactivated Opportunities can still be included in Reports
If your goal is to stop new responses while keeping the Opportunity available for timing or visibility reasons, consider setting the Duration to Expired instead of deactivating it.
Deactivate a Volunteer Opportunity
You can deactivate an Opportunity in one of two ways: by changing its status or by using the Deactivate button.
Get Started
Go to Volunteerism > Opportunities.
Click on the Opportunity Title from the table.
Change its status from Active to Inactive, or scroll to the bottom of the Update Opportunity page and click the red Deactivate button.
Be sure to click Update Opportunity to save your changes!
It might be a good idea to check the box beside Notify respondents of this update, especially if volunteers have responded to the Opportunity.
Reviewing Inactive Opportunities
Go to Volunteerism > Opportunities.
Select Inactive from the Status column dropdown.
From here, you can select an inactive Opportunity to update it or reactivate it as necessary. You can also review any Pending Opportunities or filter the list back to your Active Opportunities.
