❖ Heads up! This article is only intended for Sustain Site Managers.
By the end of this article, you will be able to:
Understand how Skills help volunteers find the right Opportunities
Decide when to use Default Skills vs. Custom Skills
Create and edit Custom Skills on your site
What are Skills?
Skills help connect volunteers with Opportunities that match their strengths and experience.
When volunteers search your site, they can filter Opportunities by:
Cause
Location
Skill
This makes it easier for volunteers to quickly find roles where they can contribute most effectively.
Default Skills vs. Custom Skills
Default Skills
Your site includes a set of Default Skills that are ready to use. These cover many common volunteer roles and are a great starting point.
Custom Skills
If the Default Skills don’t fully reflect the work your volunteers do, you can create Custom Skills.
Use Custom Skills to better align Opportunities with the real-world tasks volunteers will perform.
Examples: When to Add Custom Skills
Use Custom Skills when your Opportunities require specific or specialized abilities.
If | Then |
If you have volunteer Opportunities for rebuilding homes... | Add custom Skills like Home Repair, Restoration, or Construction |
If you have volunteer Opportunities that involve working with shelter animals... | Add custom Skills like Animal Care, Veterinarian, or Animal Rescue |
If you have volunteer Opportunities to work in a food pantry... | Add custom Skills like Cooking, Food Prep, or Food Handling |
Creating Custom Skills
Go to Settings > Skills.
Click Add a New Skill.
Enter the new Skill name, then select an icon and color for it.
Click Submit Skill to finish.
Editing Skills
Go to Settings > Skills.
Click the pencil icon under the Options column for the one you want to edit.
Click Pick an Icon and select the Icon you want to change to.
Click in the Color field to access the color selector.
If you already know the hex code for the color, just type it into the Color field.
If you don't already know the hex code, click in the field and use the color selector to find the one that's right for you.
When you're ready, click Submit Skill to finish.
