❖ Heads up! This article is only intended for Amplify Site Managers.
By the end of this article, you'll be able to:
Review a user's Opportunity response history
Cancel an active Opportunity response
Add volunteer hours to an existing Opportunity response
Schedule a user for an Opportunity
View and Manage a User's Opportunity Responses
View Opportunity Response History
Go to Volunteerism > Users and select a user from the table.
Click Opportunities.
Review their Opportunity Response history.
Cancel an Opportunity Response from the User's Profile
To cancel an Opportunity Response from a user's profile:
Go to Volunterism > Users and search for or select the user from the table.
Click Opportunities.
Find the response you wish to cancel in the Opportunity Responses table and click the X under the Options column.
Optional: Select a reason for the cancellation.
Optional: Include a personalized message for the volunteer.
Click Cancel Response to confirm the cancellation.
Add Volunteer Hours to an Existing Opportunity Response
Go to Volunterism > Users and search for or select the user from the table.
Click Opportunities.
Find the response in the Opportunity Responses table and click the hourglass under the Options column.
Review details and click Submit Hour Entry to finish.
Schedule User
To schedule a user from the Opportunities tab of the user's profile:
Go to Volunterism > Users and search for or select the user from the table.
Click Opportunities.
Click Schedule and select an Opportunity from the dropdown.
Select the shift(s) and click Continue.
Review and click Add to List.
Optional: Add more volunteers.
Optional: Send a confirmation message to the scheduled volunteer(s).
Click Schedule [#] volunteers to finish.
If there are any conflicts, for example, a missing response to a required initiative question, then a pop-up appears asking you to confirm or cancel.
