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User Groups: Agency Managers

How Agency Managers work with their Site Managers to create a User Group

Written by Brittany Crow
Updated over a week ago

Heads up! This article is only intended for Agency Managers. Agency Managers are only available on Center sites.

By the end of this article, you will be able to:

  • Request a User Group from your Site Manager

  • Assign a User Group to a volunteer Need

  • Manage your User Group as a User Group Leader

Request a User Group

Only Site Managers can create and manage User Groups. If you need a User Group for your volunteer Needs, submit a request to your Site Manager.

When submitting your request:

  • Provide the preferred name of the User Group

  • Ask to be assigned as the User Group Leader

Once the User Group is created and you are assigned as the User Group Leader, you can begin adding it to the appropriate volunteer Needs.

Assign a User Group to a Need

  1. Create a volunteer Need.

  2. Set the Need’s Status to Private.

  3. Save the Need.

  4. Return to edit the Need.

  5. Scroll to the User Groups section at the bottom of the Edit Need page.

  6. Use the dropdown to select the appropriate User Group.

  7. Click Add User Group.

Manage Your User Group (User Group Leaders Only)

For more information, please see our article User Group Leaders.

  1. Go to My User Groups from your profile.

  2. Click the pencil icon in the Options column.

From here, you can:

  • Export group members

  • Copy a join link to share

  • View the User Group resume

  • Remove members from the group

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