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User Groups: Agency Managers

How Agency Managers work with their Site Managers to create a User Group

Brittany Crow avatar
Written by Brittany Crow
Updated this week

❖ Heads up! This article is only intended for Agency Managers. Agency Managers are only available on Center sites.

Only Site Managers can create and manage User Groups. If you'd like one created for your volunteer Needs, please submit a request to your Site Manager.

How to request a User Group

  1. Contact your Site Manager.

  2. Provide the preferred name of the group.

  3. Ask to be added as a User Group Leader.

Once they have created the User Group and assigned you as a Group Leader, you can start adding it to the appropriate volunteer Needs.

How to assign User Group to Needs

  1. Start by creating a volunteer Need and set its Status to Private.

  2. After creating the Need, return to edit it.

  3. Scroll to the User Groups section at the bottom of the Edit Need page.

  4. Use the dropdown to select a User Group and click Add User Group.

Managing your User Group as a User Group Leader

  1. Go to My User Groups from your profile.

  2. Click the pencil icon under Options column to export members, copy a join link to share, view the User Group resume, and and or remove members from the group.

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