❖ Heads up! This article is only intended for Center Site Managers.
By the end of this article, you will be able to:
Understand the responsibilities of a Site Manager
Navigate the utility bar and side menu
Access and customize key site management tools
The Utility Bar
When you log in as a Site Manager, the utility bar appears at the top of the screen. Use it to manage site settings, access reports, and update your profile.
Button | Description |
View Site | View your site as a volunteer. Click Manager to return. |
Settings | Configure branding, approval processes, and other site settings. |
Check-in Kiosk | Launch the Check-in Kiosk so volunteers can check in or out for an Opportunity.
*This is only available on sites with the latest check-in kiosk. If you do not see this button, you may have the legacy version of the kiosk. |
Reports | Access performance data for your site, Agencies, Needs, users, and more. |
Alerts | Stay informed about planned outages, maintenance, and holiday closures. |
Profile | Click your profile image or initials to manage your profile or log out. |
Help | Visit the Help Center for support and helpful resources. |
View Site Utility Bar
When you click View Site, you are taken to the front end to view the site from a volunteer’s perspective. Utility bar options will update, and you can always click Manager to return.
Button | Description |
Return to Our Website | This is only available when you have included a link to your website from your site settings. Settings > Main Settings > Site Information > Organization Website. |
Manager | Click to return to the Site Manager dashboard. |
Calendar | Review current and upcoming volunteer Needs. |
VIP | Review or share your organization's impact with Volunteer Impact Pages.
*This is only available if you check No for Disable Volunteer Impact Page Button under Settings > Main Settings > Site Design. |
Messages | Go to your inbox for important notifications about pending items and more! |
The Side Menu Navigation
The side menu lets you manage Needs, Opportunities, email communications, and site content. Sections expand to reveal related tools:
Section | Description |
Volunteerism | Manage Needs, volunteer Needs, volunteer hours, Qualifications, and more. |
Communication | Use tools like email blasts, message stats, automated notifications, app messages, and texts (if enabled). |
Content | Add and manage blog posts, Custom Pages, files, images, and Impact Pages (if enabled). |
Modules | Access additional features, like Surveys, and other enabled modules (The Modules area is only available if additional modules are enabled). |
The Dashboard
Your Site Manager dashboard can be customized to show key data at a glance when you log in. Depending on your setup, you may see tables and graphs displaying Agency performance, volunteer activity, and other important metrics.


