❖ Heads up! This article is only intended for Amplify Site Managers.
By the end of this article, you will be able to:
Add and edit Skills on your site.
Apply Skills to volunteer Opportunities.
Understand how volunteers and managers use Skills for matching and filtering.
What Skills Do
Skills help match volunteers to Opportunities that align with their abilities or interests.
Volunteers receive notifications about new Opportunities that match their selected Skills and can filter or search for them by Skill.
Here are some examples:
If you have Opportunities for... | Add skills like... |
Rebuilding homes | Home Repair, Restoration, or Construction |
Working with shelter animals | Animal Care, Veterinarian, or Animal Rescue |
Food pantry assistance | Cooking, Food Prep, or Food Handling |
Adding a Custom Skill
Go to Settings > Skills.
Click Add A New Skill.
Enter the Name for that Skill.
Select an Icon and Color.
Click Submit Skill to finish.
Be sure to select an Icon and Color; otherwise, the system defaults to an apple icon and a gray color for that Skill.
Editing Skills
Go to Settings > Skills.
Click the pencil icon under the Options column for the Skill you wish to update.
Apply your edits and click Submit Skill to save your changes.
Applying Skills to Volunteer Opportunities
Skills are selected when creating an Opportunity, or they can be applied to an existing one.
Either create a new Opportunity or go to Volunteerism > Opportunities and select an existing one.
Scroll until you see Skills & Abilities.
Select each Skill you want applied to the Opportunity.
Either finish creating the new Opportunity or continue to edit the existing one.
When you're ready, click the Create or Update button to finish.
How Volunteers Interact with Skills
Skills appear on the Opportunity profile page when a volunteer visits it. Volunteers can also search for Opportunities based on Skills that interest them or align with their own strengths.
They can also select Skills from their profile area to receive a curated list of Opportunities in their inbox and on their dashboard for Opportunities with those Skills.
Filtering Users by Skills
Managers with access to the User Filter can also filter their user list by Skill.
Go to Volunteerism > Users.
Click the User Filter.
Select User Data > User Skills > is > [Skill Name].
Click Submit. The list is filtered to users who have selected that Skill on their profile.
FAQ
Q. Can I delete a Skill that’s already in use?
A. Yes, but it will be removed from all Opportunities and profiles where it’s applied.
Q. Can volunteers add their own Skills?
A. No. Only Site Managers can create or edit Skills, and volunteers can only select from the available list.
Q. Do Skill icons appear for volunteers?
A. Yes. Icons display next to Skills on both Opportunity and volunteer profile pages.