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Site Settings: Impact

How Center Site Managers set up their Community Impact and Impact Areas

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

Heads up! This article is only intended for Center Site Managers.

By the end of this article, you will be able to:

  • Set and manage volunteer goals for your organization.

  • Display goal charts on Volunteer Impact Pages (VIPs) or your Site Manager dashboard.

  • Create and manage Community Impact Areas to highlight key focus areas.

Overview

You can set organizational goals—like volunteer matches or hours—and display them visually on your Volunteer Impact Pages (VIPs) or Site Manager dashboard. These charts help demonstrate your impact to boards, funders, and the community.

You can also create Community Impact Areas, custom categories that spotlight your organization’s key focus areas, such as Education, Health, or Environment.

Add Community Impact Goals

  1. Go to Settings > Community Impact.

  2. Enter your goals for:

    • Volunteer Matches – Number of volunteer responses to Needs

    • Volunteer Hours

  3. Choose your desired date range.

  4. Click Update Goals to save.

These goals can support board reporting, funding proposals, and community storytelling.

Display Goals on Your Site

Volunteer Impact Pages (VIPs)

When creating or editing a VIP, you can choose to display your Community Impact Goals publicly to highlight your progress.

Site Manager Dashboard

To display goals internally, add the Annual Impact Chart to your dashboard:

  1. Log in as a Site Manager.

  2. Click the Edit button next to your dashboard.

  3. Choose the row where you want the chart to appear.

  4. Click Add Content to Row.

  5. Select Annual Impact Chart under Content Type.

  6. Click Submit Page to publish, or Preview Dashboard to review first.

You can move, edit, or remove dashboard items anytime.

Community Impact Areas

Community Impact Areas help you organize your site’s volunteer Opportunities around focus areas like Education, Health, or Environment.

Once added:

  • All new Opportunities must include an assigned Impact Area.

  • Volunteers can filter Opportunities by Impact Area to find the right fit.

Add a Community Impact Area

  1. Go to Settings > Community Impact.

  2. Enter a title in the field next to Add Area.

  3. Click Add Area to save.

Managing Impact Areas

Action

Description

Button

Edit

Click the pencil icon, update the name, and click Update Area.

Disable

Click the minus (-) icon to hide it from the Need form.

Enable

Click the plus (+) icon to reactivate a disabled area.

Delete

Click the X icon to permanently remove an area.

Assigning an Impact Area to a Volunteer Need

When Impact Areas are enabled, a required Impact Area field appears in the Create Need form—just after the address/location section.

FAQ

Q. Do I have to display goals publicly?
A. No. You can keep goal charts private by displaying them only on your Site Manager dashboard.

Q. Can I track goals for different time periods?
A. Yes. You can set custom date ranges for each goal.

Q. What happens if I delete an Impact Area?
A. Deleted Impact Areas are permanently removed and cannot be reassigned to existing Needs.

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