❖ Heads up! This information is only intended for Center Site Managers who opt to use a custom or vanity domain.
By the end of this article, you will be able to:
Locate the DNS page in your site settings
Understand the purpose of the DNS page
Recognize when this page is relevant to your organization
DNS Overview and Configuration
The DNS page (found under Settings > DNS) provides an at-a-glance view of your site’s DNS record status.
Visibility: The page is informational only and accessible only to Site Managers.
Purpose: It’s designed for organizations using a custom or vanity domain.
Functionality: The page allows you to review DNS configuration and status, but no changes can be made from this page. Actual DNS configuration must be performed externally, following the recommended steps for your domain provider.
Configuring Custom Domain DNS Settings
Configuring custom domain DNS settings for your Get Connected site ensures seamless access and prevents issues caused by changing IP addresses. Below are the recommended steps and important considerations for setting up your DNS configuration.
Using CNAME Records for Subdomains
To avoid internal access issues caused by changing IP addresses, it is recommended to use a CNAME record instead of an A record for your subdomain. A CNAME record allows your subdomain to point to your Get Connected site’s Galaxy Digital alias, ensuring that your subdomain always resolves correctly without requiring manual updates to IP addresses.
Steps to Configure a CNAME Record:
Identify the subdomain you want to use for your Get Connected site (e.g.,
[YOUR_SUBDOMAIN].[YOUR_DOMAIN].org).Create a CNAME record in your DNS settings for this subdomain.
Point the CNAME record to your site’s Galaxy Digital alias:
[YOUR_ORG_ALIAS].galaxydigital.com. For example:Subdomain:
[YOUR_SUBDOMAIN].[YOUR_DOMAIN].orgCNAME Target:
[YOUR_ORG_ALIAS].galaxydigital.comBy using a CNAME record, you eliminate the need to create or modify an A record for this subdomain, simplifying the DNS management process.
Limitations of Static IP Addresses
The Get Connected platform is hosted on Amazon Web Services (AWS) and utilizes AWS load balancers. Due to this architecture, dedicated or static IP addresses are not available for individual sites. The IP addresses associated with the platform may change over time, which is why using a CNAME record is the preferred solution for DNS configuration.
By understanding these limitations and following the recommended DNS configuration steps, you can ensure reliable access to your Get Connected site without being affected by IP address changes.