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Scheduling Volunteers: Sustain Site Managers

How Sustain Site Managers schedule volunteers for Opportunities

Brittany Crow avatar
Written by Brittany Crow
Updated over a month ago

❖ Heads up! This article is only intended for Sustain Site Managers.

Once your volunteer Opportunity is set up, the next step is scheduling your volunteers. You’ll use the Scheduling area for Opportunities with the following duration types: Custom Shifts, Recurring Shifts, and Happens On

Schedule Volunteers via the Scheduling Area

  1. Go to Volunteerism > Scheduling.

  2. To begin scheduling:

    • Click Schedule Volunteers

    • Or, click View More on a calendar date that already has a scheduled Opportunity.

  3. Select Options > Schedule users for this shift. You can also click View available volunteers to see who’s available.

  4. Search by Name or Email to schedule a volunteer.

To find a volunteer, they must have already submitted a response to this Opportunity.

Schedule Directly from a Volunteer's Profile (Users Area)

One way you can schedule volunteers outside of the Scheduling area is directly from the User's profile.

  1. Go to Volunteerism > Users.

  2. Select the user.

  3. Click Schedule.

  4. Click Schedule.

  5. Choose the relevant shift(s), if applicable.

  6. Click Continue, review the information, and select Add to List.

  7. When ready, click Schedule to finalize.

To notify the volunteer, check Send confirmation to these volunteers before clicking Schedule.

Invite Volunteers via the Scheduling Area

Instead of scheduling them directly, you can invite available volunteers to sign up for a shift. This sends them the Schedule Recruitment notification with details and a signup link.

  1. Go to Volunteerism > Scheduling.

  2. Select the Opportunity title in the calendar.

  3. Click View available volunteers.

  4. Scroll to Available Volunteers.

  5. Check the boxes beside the volunteers you wish to invite.

  6. Click Invite Volunteers.

  7. Confirm your selection in the pop-up:

    • Click Yes to send the notification

    • Click No to cancel

Invited volunteers will receive an email with the Opportunity details and a link to sign up.

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