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Scheduling Volunteers: Sustain Site Managers

How Sustain Site Managers schedule volunteers for Opportunities

Brittany Crow avatar
Written by Brittany Crow
Updated over a week ago

❖ Heads up! This article is only intended for Sustain Site Managers.

By the end of this article, you will be able to:

  • Schedule volunteers from the Scheduling area

  • Schedule volunteers directly from a user's profile

  • Invite volunteers to sign up for available shifts

Scheduling Volunteers for an Opportunity

Once your volunteer Opportunity is set up, you can schedule volunteers using the Scheduling area. This applies to Opportunities with the following duration types:

  • Custom Shifts

  • Recurring Shifts

  • Happens On

Schedule Volunteers via the Scheduling Area

  1. Go to Volunteerism > Scheduling.

  2. Choose one of the following:

    • Select Schedule Volunteers, or

    • Click View More on a calendar date that already includes a scheduled Opportunity.

  3. Select Options > Schedule users for this shift.

  4. (Optional) Click View available volunteers to see who is eligible.

  5. Use Search by Name or Email to find and schedule a volunteer.

    • Note: A volunteer must have already responded to the Opportunity to be scheduled.

Schedule Volunteers from a User Profile

You can also schedule volunteers directly from the Users area.

  1. Go to Volunteerism > Users.

  2. Select the user.

  3. Click Schedule.

  4. Click Schedule again to begin.

  5. Choose the relevant shift(s), if applicable.

  6. Click Continue, review the details, and select Add to List.

  7. When ready, click Schedule.

    • To notify the volunteer, check Send confirmation to these volunteers before scheduling.

Invite Volunteers to Sign Up for a Shift

Instead of scheduling volunteers directly, you can invite available volunteers to sign up. This sends them the Schedule Recruitment notification with Opportunity details and a signup link.

  1. Go to Volunteerism > Scheduling.

  2. Select the Opportunity title in the calendar.

  3. Click View available volunteers.

  4. Scroll to Available Volunteers.

  5. Check the boxes next to the volunteers you want to invite.

  6. Click Invite Volunteers.

  7. In the confirmation pop-up:

    • Select Yes to send the notification.

    • Select No to cancel.

Invited volunteers will receive an email with Opportunity information and a link to sign up.

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