❖ Heads up! This article is only intended for Center Site Managers.
By the end of this article, you will be able to:
Review a user’s Agency Fan List
Add or remove Agencies from a user’s Fan List
View and manage Agencies a user oversees as an Agency Manager
Assume and view an Agency from a user’s perspective
Agency Fan List
The Agency Fan List shows Agencies a user has favorited. Users receive notifications about new volunteer opportunities or updates for those Agencies.
View a User’s Agency Fan List
Go to Volunteerism > Users.
Select a User.
Click the Agencies tab.
Add an Agency to a User’s Fan List
Select the User and go to the Agencies tab.
Choose the Agency from the Select Agency dropdown.
Click Add.
Remove an Agency from a User’s Fan List
Select the User and go to the Agencies tab.
Click the X under the Options column for the Agency you want to remove.
Agencies Managed
If the user is an Agency Manager, then the Agencies they manage are listed here. To access this list:
Go to Volunteerism > Users.
Select the User.
Select the Agencies tab.
Scroll to the Agencies Managed area.
How to Add a User as an Agency Manager Under the Agencies Managed Area
Go to Volunteerism > Users.
Select the User.
Select the Agencies tab.
Select the Agency with the Select Agency dropdown and click Add.
How to Remove a User as an Agency Manager Under the Agencies Managed Area
Go to Volunteerism > Users.
Select the User.
Select the Agencies tab.
Click Remove as Agency Manager.
Assume and View Agency Under the Agencies Managed Area
You can access and view the Agency from the Agency Manager's perspective using the "Assume and View Agency" link. Just so you know, you will be logged out of your Site Manager account when you assume the user's role.
Go to Volunteerism > Users.
Select the User.
Select the Agencies tab.
Click Assume and View Agency under the Manager Link column.
