Important: Global Profile becomes available to some users on December 16, 2025 and will reach all accounts by January 2026. Features shown below may not appear in your dashboard until your update arrives.
By the end of this article, you will be able to:
Understand what the Global Profile update is
Test Global Profile with your Single Sign-On (SSO)
Troubleshoot common login issues
Global Profile Update: Coming Soon
Global Profile allows volunteers to log in to multiple platforms using the same account information, simplifying access across systems.
We’re giving you an opportunity to test Global Profile before it goes live to ensure it won’t interfere with your current Single Sign-On (SSO).
Test Global Profile with Your SSO
Follow these steps to make sure that everything is running smoothly before the Global Profile release:
Log out of your site
Copy your URL and paste it into an incognito window
Paste or type /sso/cognito/login/ at the end of the URL and press enter
Log in using your email address and follow the steps
Watch these steps in the short video below.
Getting an error message?
Email hello@successwithgalaxy.com. Make sure to include:
Information about your own SSO
A screenshot of the error, or a description of the error
The URL you used to attempt the SSO sign-in test
Please keep an eye out for more information coming soon, and reach out to the Message Widget with any questions. Ask to speak to a human agent if you need further assistance. Thank you and happy volunteering!