January 2026
January 2026
Global Profile – Release Notes
Release Date: January 7, 2026
What’s in this release
This release focuses on improving reliability during onboarding and account recovery. Updates ensure user tracks are applied consistently during registration and sign-in, and that password reset emails are delivered more reliably.
Key Fixes & Improvements
Registration & Sign-In
User tracks are now consistently evaluated and applied during both registration and login.
Previously, some users experienced skipped track assignments during these flows. This has been corrected to ensure users are placed into the appropriate tracks as expected.
Password Reset
Password reset emails are now sent more reliably. Users who request a password reset should consistently receive the reset email and complete the process without needing additional support.
Notes for Clients
No action is required. These improvements are applied automatically and take effect immediately.
Mobile App – Causer 4.0.12 (iOS & Android)
Release Date: January 8, 2026
What’s in this release
This release focuses on improving reliability and clarity across the mobile app, with enhancements to Find Opportunities, check-in and attendance workflows, hours tracking, and in-app messaging. These updates help users find relevant opportunities more easily, take action with confidence, and receive clear, consistent feedback throughout the app.
Key Fixes & Improvements
Find Opportunities
Search results on the Find Opportunities screen now appear as users type, making it faster to locate opportunities.
Refreshing the Find Opportunities page now transitions smoothly when opening an opportunity.
The organization filter in Calendar view has been refined to ensure only opportunities from the selected organization are shown.
Opportunity listings are now kept up to date as site connections change, with clear messaging shown when no opportunities are available.
Calendar views now better reflect active opportunities, preventing past-only opportunities from appearing in future months.
For ongoing opportunities, the Respond button now updates immediately after a successful response so users can move forward with check-in as expected.
Check-In, Check-Out, and Attendance
Check-in and check-out behavior has been aligned across the app for a more consistent experience.
Action options now update appropriately after check-in or check-out, reducing confusion across screens.
Dashboard messaging and Opportunity Details actions now stay in sync, clearly reflecting when check-in is available.
Check-In buttons for date-specific opportunities are now shown only on the applicable date.
Attendance actions are now more clearly tied to a user’s current response status.
Check-in times now reliably persist across sessions, including after logging out and back in.
My Shifts, My Hours & Approved Hours
Shift status labels on the My Shifts screen now more accurately reflect a user’s registration state.
Updates made when editing hours are now immediately visible after saving.
Approved hours now transition cleanly out of the Pending section.
The “Approved Hours” label has been standardized for consistency.
Add Hours
The Date Worked shown when adding hours now consistently matches the selected shift date.
When site settings require a contact email for individual hours, the app now clearly enforces that requirement during entry.
Opportunity Details & Map
Interacting with opportunity cards on the Map view now flows smoothly, allowing users to open multiple opportunities without interruption.
Opportunity actions are now better aligned with a user’s response status to avoid conflicting options.
Registration & Standard Questions
Gender options display in the app when the field is set to “shown but not required,” matching web behavior.
Messaging & General Usability
Confirmation messages now more clearly reflect the action taken.
Login and logout messages have been refined for accuracy.
The Respond flow now clearly validates required selections before submission, reducing accidental responses.
Notes for Clients
No action is required. These updates are available automatically in the latest app version.
Mobile App – Causer (iOS & Android)
Release Date: January 23, 2026
What’s in this release
This release delivers enhancements across hours tracking, check-in and attendance workflows, calendar visibility, and mobile usability. These updates help volunteers navigate actions more confidently, see accurate availability, and experience consistent behavior across devices.
Key Enhancements & Improvements
Add Hours Experience
The Add Hours experience now provides clearer guidance when volunteers start hour entry without an active site or opportunity, with direct links to Make a Connection or Find an Opportunity to help them move forward.
The Add Hours form has been streamlined to show only relevant fields, with clearer required-field labels to make hour entry faster and more intuitive.
Check-In / Check-Out Experience
Volunteers can no longer check in to a new shift if they haven’t checked out of a previous one.
Check-In button behavior is now consistent across recurring and ongoing opportunities.
An Android issue that caused early checkout confirmation modals to close unexpectedly has been resolved.
Calendar & Opportunity Visibility
Responded opportunities now appear consistently on the calendar, matching the volunteer dashboard.
The Upcoming Shifts section has been removed for Run Until opportunities where it does not apply.
Capacity Awareness During Sign-Up
Volunteers now see an error message when attempting to sign up for a full opportunity.
Available spot counts now accurately reflect opportunity capacity.
Mobile UI & Device-Specific Refinements
Layout issues where navigation or system controls overlapped content on iOS and Android have been resolved.
Text and button display has been corrected on key screens, including Map Search and Add Connection, across devices.
Android Platform Updates
The Android app has been updated to align with Android 15+ requirements and now uses the latest React Native architecture.
Notes for Clients
No action is required. These enhancements are available automatically in the latest version of the mobile app.
February 2026
February 2026
Incident Notice — Causer App Login Issues
Last updated: 2:47 PM EST • 2/3/26
As of 2:47 PM EST 2/3/26 this incident has been resolved; however, this may be an ongoing issue for some users.
Last updated: 2:16 PM EST • 2/3/26
We are currently investigating an intermittent issue impacting the login experience on the Causer App. We recognize this has been disruptive for your volunteers, and we appreciate your patience as we investigate.
About This Issue
Some volunteers attempting to log in to the Causer App may experience one or more of the following:
Increased wait time after logging in
A prompt to join an organization, even if they have already joined one
An error message or failure to load the app
These issues are occurring intermittently and do not affect all users. While the underlying issue has been addressed, some volunteers may still experience these symptoms in limited cases.
How We're Responding
Our Development team is actively investigating these issues and working toward a resolution. We’ll share an update here as soon as a fix is in place.
Next Steps
Please check this page periodically for updates. Any new information will be added to the top of this notice as soon as it becomes available. You can also check our release notes for related updates.
We appreciate your patience as we work to resolve this.
Global Profile – Release Notes
Release Date: February 10, 2026
What’s in This Release
This release delivers two targeted fixes in the Global Profile experience to improve login reliability and profile access functions.
Key Fixes & Improvements
Fix: Login Error on Second Attempt
Issue: Some users encountered an error when trying to sign in immediately after logging out.
Resolution: Users can now log in successfully on the first attempt after logging out.
Client impact: Users should no longer experience intermittent login failures.
Fix: Errors Accessing Update My Account
Issue: Users received an error when navigating to Update My Account or uploading a new profile photo.
Resolution: Both navigation and profile photo updates now work smoothly.
Client impact: Global Profile pages load as expected, and profile updates save successfully.
Notes for Clients
No action is required.
These fixes are live and take effect immediately.
March 2026
March 2026
Company Update — Better Impact Acquires Galaxy Digital (Creators of Get Connect)
Release Date: March 11, 2026
What’s in This Update
Better Impact has acquired Galaxy Digital, the creators of the Get Connected volunteer engagement platform.
Both organizations share a long-standing commitment to strengthening communities through volunteer engagement. By bringing our teams, technology, and expertise together, we're better able to support the sector and invest in the future of volunteer management technology.
What This Means for Clients
There are no immediate changes to your current system or how you use it.
Your organization and volunteers can continue using the platform exactly as you do today, including:
Logging in using the same processes
Managing volunteers using the same administrative tools and workflows
Accessing the same support channels
Operating within the same data hosting and security practices
Client impact: No changes to your day-to-day operations or volunteer experience.
What Stays the Same
Several important aspects of your service remain unchanged:
Your current contract and subscription pricing remain in effect
Login processes and volunteer experiences remain the same
Administrative workflows remain unchanged
Support teams and channels remain the same
Data hosting locations, security standards, and privacy practices remain unchanged
Client impact: Organizations can continue operating as usual. No action is required.
Long-Term Benefits
While there are no immediate changes to the platform, this acquisition strengthens our ability to continue improving volunteer engagement technology over time.
By combining resources and expertise, we will be better positioned to:
Increase long-term stability and sustainability
Expand development and innovation capacity
Share sector expertise across platforms
Continue enhancing volunteer management systems in thoughtful, meaningful ways
Any future updates or enhancements will be communicated clearly in advance, just as they always have been.
Organizations Using Multiple Platforms
If your organization currently uses both Better Impact and Get Connected products, your existing services will continue operating independently.
If you would like to explore alignment opportunities or discuss your setup, our team would be happy to review your options with you.
Notes for Clients
No action is required.
If you have questions about this update or would like to speak with someone about the acquisition, please contact support@betterimpact.com.
April 2026
April 2026
Get Connected Accessibility & Visual Experience Updates
Release Date: April 21, 2026
What's in this release
This release introduces a wide range of accessibility and visual enhancements across Get Connected. These updates improve usability for all users, especially those using screen readers or keyboards, while aligning the platform with WCAG 2.1 AA standards.
You’ll notice clearer navigation, more consistent visuals, and improved readability throughout the experience.
Key Enhancements & Improvements
Accessibility & Visual Updates
Color Contrast Enhancements
Primary and error colors have been updated to meet accessibility contrast standards on white backgrounds:
Primary Blue (updated): #2563EB
Danger Red (updated): #DC2626
These updates improve readability and make key actions and messages easier to see.
Secondary Button Style
Secondary action buttons now use a clean outlined style with a blue border and label on a white background.
On hover or focus, the button fills with solid blue—making it easier to distinguish between primary and secondary actions at a glance.
Navigation & Visual Consistency
Navigation accent colors remain consistent to preserve familiar visual cues
Calendar “View More” buttons now display the correct brand color
Agency photo upload buttons now use the primary blue color for consistency
DoIT Accessibility Updates
This release includes a broad set of accessibility improvements to better support screen readers, keyboard navigation, and overall usability.
Updates have been applied across key areas of the platform, including:
User Profile
User Hours (Track Hours)
Groups and SLM Groups
Agency pages and signup flows
These changes improve how content is read, understood, and navigated by assistive technologies.
Icon Accessibility (Alt Text & Labels)
Icons across the platform now include descriptive labels or are properly marked as decorative.
Icons now clearly communicate their purpose (such as Menu, Email, Help, Export, and social media links)
Decorative icons are hidden from screen readers to reduce unnecessary noise
Menu and navigation icons now include proper labels and state information
These updates make it easier to understand and interact with key actions across the platform.
Screen Reader & Navigation Improvements
Interactive elements across the platform now better communicate their role, name, and state.
Buttons, links, and controls now provide clearer information to screen readers
Navigation landmarks and page structure have been improved
Data tables now include accessible context where needed
These changes make it easier for users to move through pages and understand available actions.
Dashboard Charts
Dashboard charts — including donut, horizontal bar, and vertical bar — now include a screen reader-accessible data table alongside each chart.
Screen reader users will hear chart data announced as a structured table with category names and values.
Chart export links are also more clearly labeled for improved usability.
Top Volunteers Widget
The time range selector (All Time / Year / Month) is now fully keyboard-accessible using the arrow keys.
Volunteer avatars now include descriptive alt text
Hours and Responses stats now include clear labels (for example, “42 Hours”)
Volunteer Profiles – Interests and Causes
The Interests and Causes sections on volunteer profiles now clearly communicate their group labels to assistive technologies.
Screen readers will announce the section name when entering each group.
Registration Forms
Registration forms now provide clearer and more consistent labeling for all fields.
This includes:
Text inputs, dropdowns, and textareas
Radio buttons and checkbox groups
Language proficiency grids
Graduation date fields (now properly grouped with clear labels)
Email opt-out options now correctly announce “Yes” and “No.”
Toggle & Interactive Controls
Toggle switches and similar controls are now fully accessible.
Controls clearly communicate their current state
Labels are properly associated with each control
Keyboard navigation is supported for all interactions
Panel Expand/Collapse Behavior
Collapsible sections throughout the platform now provide clearer feedback on their current state, helping users understand when sections are expanded or collapsed.
Bug Fixes
Fixed an issue where collapsible sections on AEM event and SLM listing pages could include malformed HTML attributes, causing unexpected behavior or accessibility errors
Fixed an issue where the calendar “View More” buttons displayed an incorrect legacy color
Notes for Clients
No action is required. These updates are applied automatically and are available immediately.