May 2026
GetConnected – Release Notes
Release Date: June 8, 2026
What's in this release
This release adds age information to response notifications, updated user profile design and "at a glance" information, and more options for the Volunteer Now button. Site Managers also gain additional abilities for e-sign Waiver Qualifications, such as print name option.
Key Fixes & Improvements
Volunteer Age Template Key
The "Notification of Need Response" automated notification now includes a template key option that informs the recipient of the volunteer's age.
Site Managers can add that template key, called {{user_age}}, to the "Notification of Need Response" notification. This will populate with the responding user's age, informing the recipient of any considerations needed for younger volunteers.
Admin User Profile Redesign
The User profile visible to Site Managers and Amplify Program Managers have a new layout and additional "at a glance" data section in each user's profile. There are now options to export the volunteer's resume and the volunteer's profile.
Improvements to the Global Profile card include:
First and last name are now visually separated and labled
Phone number only displays if the data exists (no empty field shown)
A Last Login timestamp has been added (this is specific to each site and not global for all logins)
Two new export options: Export Profile and Export Volunteer Resume
New "At A Glance" data section include:
Quick-reference data boxes for: Age, Emergency Contact, Last Volunteer Activity (includes activity type and date), Member Since date, Total Hours, and Hours year to date
If any of this data is unavailable, a placeholder message explains why — no blank boxes
Admin Waiver Upload Override
Previously, when a volunteer's waiver status was "pending" because of a missing parent/guardian signature, admins could not override that status or upload a completed waiver on the volunteer's behalf. Now, admins may upload a signed waiver document for any volunteer whose waiver is pending.
Organizations using Waiver Qualifications for minor volunteers can now:
Upload a signed waiver as a file to a pending Waiver Qualification
Doing so will set the Waiver Qualfiication's status to "qualified"
Reduce wait time or frustrations from guardians or minor volunteers who are submitting physical Waivers instead of using the e-sign process
Print Name Field on Waivers
An optional "Print Name" field is now available on Waiver Qualifications, joining the options "Signature", "Date", and "Initial". When enabled, this field is required for volunteers to complete when filling out an e-sign Waiver Qualification.
This benefits organizations that require a printed name alongside a signature for their Waivers.
Configurable Volunteer Now Button
Site Managers now have the ability to edit the text, location, and visibility of the Volunteer Now button on the logged-out view landing page. No developer or support assistance is required to make these edits — all editing capabilities are available in the Main Settings page.
Improvements include:
Show/hide option toggle for the Volunteer Now button will hide this button entirely when toggled off
Custom button text can be added by the Site Manager (up to 25 characters; defaults to "Volunteer Now" if left blank)
Destination picker — link the button to: Needs Page, Agencies Page, a specific Initiative, a Custom Page or Form, a specific Need, or a specific Event (if the Events module is available)
If a linked destination is deactivated, the button automatically falls back to the Needs Page
Agency Login — Create Account Link
When Agency Login is enabled on a site, the global profile login page now includes a link for organizations that have not yet created their agency account.
This restores functionality that existed on the previous Get Connected login page and makes it easier for new Agency Managers to discover and start user registration without contacting a Site Manager.
Release Date: May 18, 2026
What’s in this release
This release introduces new tools to help organizations manage volunteer eligibility, improve reporting and filtering, and simplify day-to-day team management. Updates also improve visibility into incomplete volunteer profiles and streamline several common administrative workflows.
Key Fixes & Improvements
Opportunity Age Requirements
Organizations can now set minimum and/or maximum age requirements directly on opportunities.
Volunteers are automatically checked against age requirements during sign-up, reducing the need for manual review. If a volunteer does not meet the requirement, they will see a clear message explaining why they cannot register.
Additional improvements include:
Age requirement badges displayed on opportunity pages
Prompts for volunteers to add a date of birth if one is missing
Admin override support with logged tracking for auditing purposes
Hours & Responses Filtering by User Tag
Hours and Responses pages now support filtering by User Tag.
Organizations using user tags to segment volunteers can now:
Filter Hours and Responses records by tag
View a new User Tag column within results
Export filtered CSV reports that automatically include the User Tag column
Access user tags in the /responses and /hours endpoint in the API
This update makes it easier to report on specific volunteer groups without additional spreadsheet sorting.
Incomplete Volunteer Profile Management
New tools are now available to help organizations identify and re-engage volunteers with incomplete profiles.
Organizations can now:
Filter volunteers by profile completion status
Bulk-send “Complete Your Profile” invitation emails
View an Incomplete User banner directly on volunteer profiles
See how volunteer accounts were originally created, including kiosk, join link, or import methods
Missed Connections Report Improvements
The Volunteer and Agency Missed Connections reports have been updated for improved usability and readability.
Enhancements include:
Sortable report columns
Added report descriptions for easier onboarding and interpretation
Removal of zero-count rows from the Agency report to help focus on actionable data
Team Management Improvements
Several smaller workflow improvements have also been added to team management tools.
Updates include:
The ability to release a reserved spot while removing a team member
A clearer invitation dialog replacing the previous generic “Error” message when inviting users without accounts
Notes for Clients
No action is required. These updates are applied automatically and are now available in GetConnected.
We've Made Improvements to Your Experience!
Release Date: May 4, 2026
What’s in this release
This release introduces a set of user experience improvements designed to make managing opportunities, navigating the platform, and communicating with volunteers more efficient and intuitive.
Highlights include:
New team size controls for volunteer opportunities (Pilot)
Faster and easier dropdown navigation
Improved user filtering for targeted communication
Additional visibility enhancements across volunteer and admin views
Key Fixes & Improvements
Team Size Controls (Pilot)
Administrators can now set optional minimum and maximum team size requirements for any opportunities that use team registration.
This feature is labeled as a Pilot, meaning it is fully functional and available to all organizations while continuing to be refined based on real-world usage and feedback.
New admin form fields
Minimum Team Size (Optional): Sets the smallest number of members a team must have to register.
Maximum Team Size (Optional): Sets the largest number of members a team may have.
Either field can be set independently, e.g., minimum only, maximum only, both, or neither.
Both fields appear only when Allow Team Registration is set to Yes or Teams Only.
These fields are hidden and cleared if set to No.
Capacity behavior updates:
When Allow Team Registration is Yes (individuals and teams allowed):
Capacity must be ≥ the Maximum Team Size if one is set.
Leftover spots that don’t divide evenly into full teams are permitted.
When Allow Team Registration is Teams Only:
Capacity must be an exact multiple of the Maximum Team Size (or Minimum if only that is set).
Non-divisible values block save and publish, with a suggested valid value shown inline.
Public display of team size requirements:
If either constraint is set, a Team Size row appears on the public-facing opportunity detail page.
Format examples:
“Team Size: 5 – 10 members per team”
“Team Size: Maximum 10 members per team”
“Team Size: Minimum 5 members per team”.
During registration, the volunteer’s current team size is shown alongside the requirement so they can assess before submitting.
Team size status in the team response table
If a team’s size falls outside the set constraints at any point
For example, if a member cancels and the team drops below the minimum, then a yellow triangle warning icon (⚠) appears in the Team Size column of the team responses table.
The icon indicates the team is either too small or too large relative to the constraints.
No email notification is sent to the team leader or members.
Admins can filter the Team Size column by “Too Small” or “Too Large” to quickly surface all non-compliant teams across an opportunity.
Admin overrides
Admins can manually add a volunteer to a team even with these constraints. They'll receive a warning that must be acknowledged.
Notes for Clients:
This feature is optional. Existing workflows remain unchanged unless team size constraints are added.
Who is Affected
Admins creating or editing opportunities with team registration enabled. They will see the new Minimum and Maximum Team Size fields.
Volunteers registering as a team. They will see team size requirements on the opportunity listing and during registration.
Opportunities without team registration are completely unaffected.
Searchable Dropdowns
Dropdowns containing more than 10 options now include a searchable combobox, making it faster to find and select options.
Type to filter results instantly
“Recent” selections appear at the top (per user, per field)
Full keyboard navigation supported (e.g., use arrow keys to move, Enter to select, Escape to close)
Improved accessibility (ARIA support): Screenreaders will be able to announce the control type and available options
Optimized for mobile use
Short dropdowns remain unchanged.
Notes for Clients:
No setup required. This improvement is applied automatically across the platform.
User Filter “Is In List” (Email-Based)
Admins can now paste a list of email addresses directly into the user filter to quickly create targeted segments.
For example, if you have a list of volunteer email addresses in an external spreadsheet and need to contact those specific people through GetConnected, you can paste the full list into the user filter, and the segment builds instantly (no ID lookup required).
Key capabilities
Paste-in email list: admins can paste a newline- or comma-separated list of email addresses into a text area within the user filter
Instant segmentation: the system matches pasted addresses against existing user records and returns only matching users.
Designed for emailing: the resulting segment feeds directly into the standard email workflow.
Admin-only: this operator appears in admin-facing user filter panels only
Unmatched email addresses are skipped automatically.
Notes for Clients:
This simplifies an existing workflow—no additional configuration needed.
My User Groups Table Updates (Volunteer View)
The My User Groups table has been updated to provide more helpful at-a-glance information.
Added Date Added to User Group, which shows when the volunteer was added to each group
Added Total Members column, which shows the current number of members in the group
Date Created removed from the default view
Notes for Clients:
This update improves visibility for volunteers managing multiple group memberships. No action required.
Notes for Clients
No action is required. All updates are applied automatically and available immediately.
New features (like Team Size Controls) are optional and configurable
Existing workflows remain unchanged unless new functionality is used
Improvements are designed to save time, reduce friction, and increase clarity across the platform
Email Templates for Site Managers
April 2026
April 2026
Get Connected Accessibility & Visual Experience Updates
Release Date: April 21, 2026
What's in this release
This release introduces a wide range of accessibility and visual enhancements across Get Connected. These updates improve usability for all users, especially those using screen readers or keyboards, while aligning the platform with WCAG 2.1 AA standards.
You’ll notice clearer navigation, more consistent visuals, and improved readability throughout the experience.
Key Enhancements & Improvements
Accessibility & Visual Updates
Color Contrast Enhancements
Primary and error colors have been updated to meet accessibility contrast standards on white backgrounds:
Primary Blue (updated): #2563EB
Danger Red (updated): #DC2626
These updates improve readability and make key actions and messages easier to see.
Secondary Button Style
Secondary action buttons now use a clean outlined style with a blue border and label on a white background.
On hover or focus, the button fills with solid blue—making it easier to distinguish between primary and secondary actions at a glance.
Navigation & Visual Consistency
Navigation accent colors remain consistent to preserve familiar visual cues
Calendar “View More” buttons now display the correct brand color
Agency photo upload buttons now use the primary blue color for consistency
DoIT Accessibility Updates
This release includes a broad set of accessibility improvements to better support screen readers, keyboard navigation, and overall usability.
Updates have been applied across key areas of the platform, including:
User Profile
User Hours (Track Hours)
Groups and SLM Groups
Agency pages and signup flows
These changes improve how content is read, understood, and navigated by assistive technologies.
Icon Accessibility (Alt Text & Labels)
Icons across the platform now include descriptive labels or are properly marked as decorative.
Icons now clearly communicate their purpose (such as Menu, Email, Help, Export, and social media links)
Decorative icons are hidden from screen readers to reduce unnecessary noise
Menu and navigation icons now include proper labels and state information
These updates make it easier to understand and interact with key actions across the platform.
Screen Reader & Navigation Improvements
Interactive elements across the platform now better communicate their role, name, and state.
Buttons, links, and controls now provide clearer information to screen readers
Navigation landmarks and page structure have been improved
Data tables now include accessible context where needed
These changes make it easier for users to move through pages and understand available actions.
Dashboard Charts
Dashboard charts — including donut, horizontal bar, and vertical bar — now include a screen reader-accessible data table alongside each chart.
Screen reader users will hear chart data announced as a structured table with category names and values.
Chart export links are also more clearly labeled for improved usability.
Top Volunteers Widget
The time range selector (All Time / Year / Month) is now fully keyboard-accessible using the arrow keys.
Volunteer avatars now include descriptive alt text
Hours and Responses stats now include clear labels (for example, “42 Hours”)
Volunteer Profiles – Interests and Causes
The Interests and Causes sections on volunteer profiles now clearly communicate their group labels to assistive technologies.
Screen readers will announce the section name when entering each group.
Registration Forms
Registration forms now provide clearer and more consistent labeling for all fields.
This includes:
Text inputs, dropdowns, and textareas
Radio buttons and checkbox groups
Language proficiency grids
Graduation date fields (now properly grouped with clear labels)
Email opt-out options now correctly announce “Yes” and “No.”
Toggle & Interactive Controls
Toggle switches and similar controls are now fully accessible.
Controls clearly communicate their current state
Labels are properly associated with each control
Keyboard navigation is supported for all interactions
Panel Expand/Collapse Behavior
Collapsible sections throughout the platform now provide clearer feedback on their current state, helping users understand when sections are expanded or collapsed.
Bug Fixes
Fixed an issue where collapsible sections on AEM event and SLM listing pages could include malformed HTML attributes, causing unexpected behavior or accessibility errors
Fixed an issue where the calendar “View More” buttons displayed an incorrect legacy color
Notes for Clients
No action is required. These updates are applied automatically and are available immediately.
March 2026
March 2026
Company Update — Better Impact Acquires Galaxy Digital (Creators of Get Connect)
Release Date: March 11, 2026
What’s in This Update
Better Impact has acquired Galaxy Digital, the creators of the Get Connected volunteer engagement platform.
Both organizations share a long-standing commitment to strengthening communities through volunteer engagement. By bringing our teams, technology, and expertise together, we're better able to support the sector and invest in the future of volunteer management technology.
What This Means for Clients
There are no immediate changes to your current system or how you use it.
Your organization and volunteers can continue using the platform exactly as you do today, including:
Logging in using the same processes
Managing volunteers using the same administrative tools and workflows
Accessing the same support channels
Operating within the same data hosting and security practices
Client impact: No changes to your day-to-day operations or volunteer experience.
What Stays the Same
Several important aspects of your service remain unchanged:
Your current contract and subscription pricing remain in effect
Login processes and volunteer experiences remain the same
Administrative workflows remain unchanged
Support teams and channels remain the same
Data hosting locations, security standards, and privacy practices remain unchanged
Client impact: Organizations can continue operating as usual. No action is required.
Long-Term Benefits
While there are no immediate changes to the platform, this acquisition strengthens our ability to continue improving volunteer engagement technology over time.
By combining resources and expertise, we will be better positioned to:
Increase long-term stability and sustainability
Expand development and innovation capacity
Share sector expertise across platforms
Continue enhancing volunteer management systems in thoughtful, meaningful ways
Any future updates or enhancements will be communicated clearly in advance, just as they always have been.
Organizations Using Multiple Platforms
If your organization currently uses both Better Impact and Get Connected products, your existing services will continue operating independently.
If you would like to explore alignment opportunities or discuss your setup, our team would be happy to review your options with you.
Notes for Clients
No action is required.
If you have questions about this update or would like to speak with someone about the acquisition, please contact support@betterimpact.com.
February 2026
February 2026
Incident Notice — Causer App Login Issues
Last updated: 2:47 PM EST • 2/3/26
As of 2:47 PM EST 2/3/26, this incident has been resolved; however, this may be an ongoing issue for some users.
Last updated: 2:16 PM EST • 2/3/26
We are currently investigating an intermittent issue impacting the login experience on the Causer App. We recognize this has been disruptive for your volunteers, and we appreciate your patience as we investigate.
About This Issue
Some volunteers attempting to log in to the Causer App may experience one or more of the following:
Increased wait time after logging in
A prompt to join an organization, even if they have already joined one
An error message or failure to load the app
These issues are occurring intermittently and do not affect all users. While the underlying issue has been addressed, some volunteers may still experience these symptoms in limited cases.
How We're Responding
Our Development team is actively investigating these issues and working toward a resolution. We’ll share an update here as soon as a fix is in place.
Next Steps
Please check this page periodically for updates. Any new information will be added to the top of this notice as soon as it becomes available. You can also check our release notes for related updates.
We appreciate your patience as we work to resolve this.
Global Profile – Release Notes
Release Date: February 10, 2026
What’s in This Release
This release delivers two targeted fixes in the Global Profile experience to improve login reliability and profile access functions.
Key Fixes & Improvements
Fix: Login Error on Second Attempt
Issue: Some users encountered an error when trying to sign in immediately after logging out.
Resolution: Users can now log in successfully on the first attempt after logging out.
Client impact: Users should no longer experience intermittent login failures.
Fix: Errors Accessing Update My Account
Issue: Users received an error when navigating to Update My Account or uploading a new profile photo.
Resolution: Both navigation and profile photo updates now work smoothly.
Client impact: Global Profile pages load as expected, and profile updates save successfully.
Notes for Clients
No action is required.
These fixes are live and take effect immediately.
January 2026
January 2026
Mobile App – Causer (iOS & Android)
Release Date: January 23, 2026
What’s in this release
This release delivers enhancements across hours tracking, check-in and attendance workflows, calendar visibility, and mobile usability. These updates help volunteers navigate actions more confidently, see accurate availability, and experience consistent behavior across devices.
Key Enhancements & Improvements
Add Hours Experience
The Add Hours experience now provides clearer guidance when volunteers start hour entry without an active site or opportunity, with direct links to Make a Connection or Find an Opportunity to help them move forward.
The Add Hours form has been streamlined to show only relevant fields, with clearer required-field labels to make hour entry faster and more intuitive.
Check-In / Check-Out Experience
Volunteers can no longer check in to a new shift if they haven’t checked out of a previous one.
Check-In button behavior is now consistent across recurring and ongoing opportunities.
An Android issue that caused early checkout confirmation modals to close unexpectedly has been resolved.
Calendar & Opportunity Visibility
Responded opportunities now appear consistently on the calendar, matching the volunteer dashboard.
The Upcoming Shifts section has been removed for Run Until opportunities where it does not apply.
Capacity Awareness During Sign-Up
Volunteers now see an error message when attempting to sign up for a full opportunity.
Available spot counts now accurately reflect opportunity capacity.
Mobile UI & Device-Specific Refinements
Layout issues where navigation or system controls overlapped content on iOS and Android have been resolved.
Text and button display has been corrected on key screens, including Map Search and Add Connection, across devices.
Android Platform Updates
The Android app has been updated to align with Android 15+ requirements and now uses the latest React Native architecture.
Notes for Clients
No action is required. These enhancements are available automatically in the latest version of the mobile app.
Mobile App – Causer 4.0.12 (iOS & Android)
Release Date: January 8, 2026
What’s in this release
This release focuses on improving reliability and clarity across the mobile app, with enhancements to Find Opportunities, check-in and attendance workflows, hours tracking, and in-app messaging. These updates help users find relevant opportunities more easily, take action with confidence, and receive clear, consistent feedback throughout the app.
Key Fixes & Improvements
Find Opportunities
Search results on the Find Opportunities screen now appear as users type, making it faster to locate opportunities.
Refreshing the Find Opportunities page now transitions smoothly when an opportunity is opened.
The organization filter in Calendar view has been refined to ensure only opportunities from the selected organization are shown.
Opportunity listings are now kept up to date as site connections change, with clear messaging shown when no opportunities are available.
Calendar views now better reflect active opportunities, preventing past-only opportunities from appearing in future months.
For ongoing opportunities, the Respond button now updates immediately after a successful response, so users can move forward with check-in as expected.
Check-In, Check-Out, and Attendance
Check-in and check-out behavior has been aligned across the app for a more consistent experience.
Action options now update appropriately after check-in or check-out, reducing confusion across screens.
Dashboard messaging and Opportunity Details actions now stay in sync, clearly reflecting when check-in is available.
Check-In buttons for date-specific opportunities are now shown only on the applicable date.
Attendance actions are now more clearly tied to a user’s current response status.
Check-in times now reliably persist across sessions, including after logging out and back in.
My Shifts, My Hours & Approved Hours
Shift status labels on the My Shifts screen now more accurately reflect a user’s registration state.
Updates made when editing hours are now immediately visible after saving.
Approved hours now transition cleanly out of the Pending section.
The “Approved Hours” label has been standardized for consistency.
Add Hours
The Date Worked shown when adding hours now consistently matches the selected shift date.
When site settings require a contact email for individual hours, the app now clearly enforces that requirement during entry.
Opportunity Details & Map
Interacting with opportunity cards on the Map view now flows smoothly, allowing users to open multiple opportunities without interruption.
Opportunity actions are now better aligned with a user’s response status to avoid conflicting options.
Registration & Standard Questions
Gender options display in the app when the field is set to “shown but not required,” matching web behavior.
Messaging & General Usability
Confirmation messages now more clearly reflect the action taken.
Login and logout messages have been refined for accuracy.
The Respond flow now clearly validates required selections before submission, reducing accidental responses.
Notes for Clients
No action is required. These updates are available automatically in the latest app version.
Global Profile – Release Notes
Release Date: January 7, 2026
What’s in this release
This release focuses on improving reliability during onboarding and account recovery. Updates ensure user tracks are applied consistently during registration and sign-in, and that password reset emails are delivered more reliably.
Key Fixes & Improvements
Registration & Sign-In
User tracks are now consistently evaluated and applied during both registration and login.
Previously, some users experienced skipped track assignments during these flows. This has been corrected to ensure users are placed into the appropriate tracks as expected.
Password Reset
Password reset emails are now sent more reliably. Users who request a password reset should consistently receive the reset email and complete the process without needing additional support.
Notes for Clients
No action is required. These improvements are applied automatically and take effect immediately.